Flooring

I am a recent New home-owner and I am so pleased to write my first ever review for a company that I feel truly deserves it. Initially, My builder sent me to two other Flooring stores in Southside. I was Driving back with the final selection completed from the last store and noticed Payless wholesale Flooring on 50th street. I didn't wanted to go in at first but Something about the place just got me attention. I was Greeted by a gentleman named Peter, he was very professional and helpful in all aspects. Upon chatting with him I was sold on his knowledge, products and friendly advice; this is what I call customer service, last two places were in a hurry to show me only few choices and wanted me to sign on the contract. Finally, convincing my builder to go with Payless Flooring was a long process, cause they were use to the other two Flooring companies for years. After purchasing their services we had nothing but amazing results and friendly and professional help along the way. The quality of the install and final results were nothing but perfect. I will always be sending out amazing recommendations for this company and for Peter and his amazing service and all the guys that work there for there quick, professional services and making the client's project as their own. My builder is so pleased with their products, price and Installation teams, they have started to use them on all their current projects and I feel they deserve every bit of it. Thank you again Payless Team for your Services.

I love their products and the services they offer This was at least my fourth stop on Bridgeport road,I visited looking for tile for my 2 houses, my owner was really friendly and helpful, looking forward to do more and more business with them . Thanks Ace tile for all the help

Wonderful people, excellent client service, accurate cost estimates, and beautiful work!

Simply stated, Gemini Floor Services saved our floors and brought them to life. We initially made the mistake of letting a general contractor talk us into finishing the hardwood floors, since we were going to save about 3000 compared to quotes we got from a couple flooring companies. We thought we were getting a great deal. The floors were done and looked amazing for a while, but within a few weeks, the floors started peeling (see before photos) and the contractor was long gone and no where to be found. We were horrified and felt like we were swindled. We were depressed. So we decided to get quotes from only reputable flooring companies, reading reviews, having them all come over and look around and give their opinions and pricing to compare. ‭ Dyal at Gemini Floors seemed different than the rest. He was genuinely hurt that the floors were in that state and empathized with us, offered us reasons and solutions that made sense, and beat every floor company’s quotes by hundreds of dollars less. His guys came over, striped a part of the floor and put down samples for us to choose from so he would be certain of what we were looking to achieve. We wanted a more rustic look and chose the Jacobean stain with a flat finish. Dyal informed us that they use only the finest floor finish available on the market today, Bona. His crew immediately got to work. They were meticulous, neat, and efficient. The floors were sanded first. Then in order to achieve a deep color, they completed a “water pop”, which is where water is applied to the wood in order to open up the wood fibers so the stain can penetrate deeply for a rich color result. The stain was then applied, allowed to dry, and the following day the Bona flat polyurethane we chose was applied, dried, and then a second coat applied. The result is absolutely magnificent floors, done the right way. A heartfelt thank you to Dyal and crew from Gemini Floors for outstanding work at an unbeatable price.

Great customer service, very friendly, responsive, timing and quality of work was perfect. Bought carpet from Lowes to use as large area rug. These great folks bind the edges. Absolutely perfect finish..!!! Saved $$$ hundreds doing it this way... And these guys made it possible...

I recently had Chad and Total Flooring install carpeting in 3 upstairs bedrooms and hardwood on the main level of my home. From the beginning until the end, everything went seamlessly. I was very nervous about a few loose pieces of plywood in my sub flooring, Chad assured me that it wasn't a problem, and that they run into that a lot. When the old carpeting was pulled up, they screwed down the plywood and the squeaks are gone. We went with the Smartstrand carpeting and Mullican 5” wood and it looks, feels, incredible! Everything that Chad promised was delivered. Alex, his hardwood installer was on time, fast, and did an incredible job! We have open steps and they look great with the new wood! I couldn't be happier and will definitely recommend Total Flooring to my friends and family!

Had these Guys come out back in FEB (2019) they Did a wonderful job . Anthony was Very candid, Almost to candid, but i like honesty, it was almost refreshing. i didnt know how the floors were going to turn out considering there 70 years old, but i am satisfied to say the least. forgot to do this 6 months ago and happend to stumble across you guys on the web, sorry so late anthony :) floor is still beautiful. thanks you guys

Very nice & relaxing. Knowledgeable, nonagressive salespeople.

In July, we bought a brand new floor for our master bedroom. First the quality of the floor was lower than the one they exposed in the shop, then after 6months, it's full of brown stains due to humidity...they should have adviced to add a protection against humidity...like another seller told us to do (we should have listen to this seller!!). Overall, I'm very disappointed. I paid a lot, for a low quality, and I have to do it again 6months after!