Flooring

I am a recent New home-owner and I am so pleased to write my first ever review for a company that I feel truly deserves it. Initially, My builder sent me to two other Flooring stores in Southside. I was Driving back with the final selection completed from the last store and noticed Payless wholesale Flooring on 50th street. I didn't wanted to go in at first but Something about the place just got me attention. I was Greeted by a gentleman named Peter, he was very professional and helpful in all aspects. Upon chatting with him I was sold on his knowledge, products and friendly advice; this is what I call customer service, last two places were in a hurry to show me only few choices and wanted me to sign on the contract. Finally, convincing my builder to go with Payless Flooring was a long process, cause they were use to the other two Flooring companies for years. After purchasing their services we had nothing but amazing results and friendly and professional help along the way. The quality of the install and final results were nothing but perfect. I will always be sending out amazing recommendations for this company and for Peter and his amazing service and all the guys that work there for there quick, professional services and making the client's project as their own. My builder is so pleased with their products, price and Installation teams, they have started to use them on all their current projects and I feel they deserve every bit of it. Thank you again Payless Team for your Services.

Very friendly, professional, affordable, and timely. We hit a minor snag with flooring subcontractors - they did not leave our baseboards in the same condition as when they started - but the day after we talked with Capell Flooring, Justin was out the next day cutting, replacing, and painting all the damaged baseboard himself! Another plus - Matt personally returns all emails within 24 hours (usually much sooner). Such a good experience - we will use Capell again for any flooring needs!

Great service! Very professional and awesome prices! We will definitely be using creative carpet for our future jobs. Thank you Brian for your extraordinary customer service.

I went to this carpet place, had them come out to measure for carpet,,, made a deposit of half down and had to them order carpet. A month goes buy no replay back , called waiting on supplier , another two weeks no replay, stope buy to find the place closed ,,, tried calling ,e mail , taxed NO replay back at all. If any one know the owner or has a contact number please let me know , need the information to take them to court to get my money back,

I recently had Chad and Total Flooring install carpeting in 3 upstairs bedrooms and hardwood on the main level of my home. From the beginning until the end, everything went seamlessly. I was very nervous about a few loose pieces of plywood in my sub flooring, Chad assured me that it wasn't a problem, and that they run into that a lot. When the old carpeting was pulled up, they screwed down the plywood and the squeaks are gone. We went with the Smartstrand carpeting and Mullican 5” wood and it looks, feels, incredible! Everything that Chad promised was delivered. Alex, his hardwood installer was on time, fast, and did an incredible job! We have open steps and they look great with the new wood! I couldn't be happier and will definitely recommend Total Flooring to my friends and family!

Had these Guys come out back in FEB (2019) they Did a wonderful job . Anthony was Very candid, Almost to candid, but i like honesty, it was almost refreshing. i didnt know how the floors were going to turn out considering there 70 years old, but i am satisfied to say the least. forgot to do this 6 months ago and happend to stumble across you guys on the web, sorry so late anthony :) floor is still beautiful. thanks you guys

Very nice & relaxing. Knowledgeable, nonagressive salespeople.

In July, we bought a brand new floor for our master bedroom. First the quality of the floor was lower than the one they exposed in the shop, then after 6months, it's full of brown stains due to humidity...they should have adviced to add a protection against humidity...like another seller told us to do (we should have listen to this seller!!). Overall, I'm very disappointed. I paid a lot, for a low quality, and I have to do it again 6months after!