Hearing Aid

The worst experience I have ever had with a healthcare facility. Despite the office receiving the referral letter and documentation, they insisted I have a hard copy before I could be seen. In my attempts to procure that information they blamed the other doctor office and even myself instead of taking responsibility for their shortcomings. The staff was rude, very impatient and uncooperative. When I was finally seen by the doctor I tried to ask questions regarding the tests the doctor wanted and he refused to explain and then stormed out of the room! All around the office treated me as if I was wasting their time and completely invalidated my concerns. Their behavior is shameful, completely unprofessional and I will not be returning.

Recently, I visited the Connect Hearing on 41. I was greeted by Denise with a friendly smile. She was more than happy to clean my hearing aid as well as instruct me on how to do it. She then provided me with the tools so I could do it from home. Now, all this may not sound like much. However, not only did she provide me with unsurpassed customer service, her attitude towards me and her job were top notch. Don't take my word for it. If you are in the Fort Myers area, be sure and drop by the Cleveland Ave store and ask for Denise. You'll see what I mean. Thank you, Denise!

Great service,

Wonderful service. Great help with my hearing problems. Have no problem recommending them to anyone. Family operated. Lovely people.

Melissa is such a gem at Audibel. She truly cares about her patients and takes the time to make sure all their needs are met. She is so patient and kind, always smiling. She makes sure you have the right hearing aids for your personal style and fit. She is a great asset to Audibel. Hannah is exceptional as well. She's always so sweet and courteous. Very attentive in every way. Audibel has an awesome staff at the Clearwater location. If I have any problems with my hearing aids, I get prompt appointments. The staff is very accommodating. They should be commended for doing such a fabulous job ALL the time! Sincerely, Bonnie Swoager Audibel Customer

Rosemary is wonderful. If you need HearUSA, she will provide great service

Sound Advice is a winner across the board. I have been bringing my dad here for a couple of years, and was so impressed. Don, Audry, and Gwen met with my dad at different appointments, and cared for him with the utmost professionalism. I learned from taking him that his loss could be genetic, and the sooner I went, the better chance I would have to save my hearing. I knew I was struggling, so I made an appointment, and met with Gwen. I couldn't find a complaint about Gwen if I tried. She is kind, compassionate, professional and so very knowledgable! I had a moderate loss, and I am now the proud owner of hearing aids at age 58! It is life changing! No more closed caption! No more struggling to read lips! No more asking someone to repeat themself! I have encouraged all of my family members to get their hearing tested. Had my dad gone sooner, much of his hearing could have been saved. We get everything else on our bodies checked- don't forget your ears!

Very satisfied with Dr Knoblach and his staff. I have hearing loss in both ears, I went to numerous hearing aid specialists , audiologists with no luck Dr. Knoblach has given my life back, I no longer stay home. I get out and around people, crowds without being embarrassed because I couldn't understand people I would and have suggested Knoblach hearing to others that also were suffering from hearing loss and are also pleased with Dr. Knoblach. Keep up the great work Knoblach and staff , and God Bless.

This was one of the most congenial experiences I've had in a hearing aid operation. Charlotte is so professional, there are no wasted movements. Thanks for your help with Angelyn. Love Barry

Very friendly staff! Great service and top marks for their knowledge. I would definitely recommend them!

My Mom broke one of her hearing aids (purchased at Audibels) and brought it in on Tuesday. Within 48 hours Robert Greiner promptly fixed them and let us know it was repaired. This saved my Mom the expense and lost time if it had to be sent back to the factory. Robert provides excellent service and certainly looks out for his customers. We're happy to have him so close by to Mom's residence.