Hearing Aid

Their staff are very kind and thoughtful! They faxed my hearing checkup report to my family doctor right after the checkup because I had appointment with the doctor at the same afternoon. They save me an extra trip to see the doctor.

This office is a family business, first appt I went , audiologist was not present, instead the mother of audiologist was there, she told me she did lots of hearing aids with many patient, no need audiologist, He went to play golf. I had both Siemens hearing aids with this office, only lasted 2 n 1/2 years , since the warranties were out, I like to fix them if possible, senior lived on SS, can't afford for new aids. But was told by audiologist I have to pay in advance for repair fee, $200 each. Weither aids could be repairable or not. I called Siemens, the answer was fair, no fee if aids were not fixable, n would returned back to my audiologist. I paid for service n hearing aids. But no service at all. So I went to other audiologist, best one, she didn't charged me any fee at all, aids were not broken , just dirty, need to be cleaned. Aids were back to normal after she cleaned up for me for free. This office is very clean, she cleaned aids with alcohole pads n put clean tissue on table avoid dirt. I was happy I had extra $400 to spend. I've been deaf for about almost 20 years, I went to many audiologists, I went this place because it's closer, cheaper, good advertise from newspaper. totally regret, office hours never opened according to window display 10-4 pm. Office is not clean, all patients have to put on a table without any clean tissue n napkins. Never go back again no matter how cheaper .

Nice and friendly service

Absolutely amazing quality customer service, products and professionalism ! My husband and I have dealt with a number of hearing aid providers for our parents and for ourselves, but Beltone Pasadena owner and staff are the BEST! Quality assessments, loving care for older patients, great products, amazing follow-up and problem solving skills. This staff goes the extra mile every time and without complaint. Really impressed with the quality of the hearing aids and the newer technology like the MyPal device! But even more impressed with the customer service which does not end with the purchase but continues until one has everything one needs! Highly recommend this business and staff.

Don't go here. They don't ask you key questions. For instance, they upsold us to $6000 hearing aids that didn't work for my mother's hearing loss. Please make sure you qualify what your hearing loss is - that is

The ladies at Connect Hearing Glendale are so nice to my grandma, they treat us like family. I'm amazed at the new hearing aids they have... my grandma is able to hear her phone calls directly on the hearing aids. She is able to hear her tv shows much better. Susie took her time in explaining everything to us. I recommend this clinic.

Thanks

This is my first time use of the hearing aid, and the staff in this place are super super nice ! Thanks to you , Nick and Briee ( sorry if I spell it wrong) ! They take very good care of me, and Nick is very knowledgeable with the devices that I bought and he takes me gradually to it and paired it for me with my iPhone and taught me patiently of all the perks that are there! Absolutely wonderful! I totally recommend this place, especially for the first time user. Thank you again! Nick and Briee! THUMBS HIGH UP!

Jennifer and Linda were so helpful with my 89 year-old Aunty Penny! They really listened to her and to my understanding of my Aunty's needs and translated that into a set of affordable hearing aids. Now, Penny talks softer and understands more in one-on-one conversations with the people she loves! Thank you!! -Christopher, 45 yrs. old caretaker for my Aunty Penny

Sold defective hearing aids and returned several times where they attempted to "fix" them, with no positive results. The batteries went dead within 24 hrs, aids would howl whenever a my hand moved around the ear. Yesterday, after 6 months of payments, I brought them in with both hearing aids not operating but the batteries were fully charged. They finally admitted to me that the microphones were defective. Original audiologist apparently was a substitute while permanent audiologist is quite capable and seems to know what she is doing 12-20-2017 Company has agreed to take back defective units and have given me an upgraded set and two weeks to try them out. So far so good. If I agree that they will work for me and keep them, they will make a straight swap and credit all my payments so far towards the purchase the new equipment. Feel good about the company's responce to my problem.