Hearing Aid

I checked by west Vancouver hearing life and l am so satisfied. Thanks for all your help.

Hi Mandy, I just want to drop you a note to express how grateful I am that you talked me into purchasing the latest generation of hearing aids. I first thought it was not necessary but my wife convinced me to go forward....What a difference both in direct hearing as well as within noisy venues. I had the last hearing aids for five years...5 years to long as far as I am concerned. I would also commend your office in the after purchase customer care. As a company you are in thew business of selling your productr but what sets one company from another is the ongoing customer care and your asssociates are incredibly helpful and have taken "immediate" care of any problems or adjustments as necessitated, which I am very thankful for. I will definetly recommend your services to any friends that might in conversation say "what is that you said?" or "can you speak a little louder" as a frustrated me USED to do . You guys are great..... Rene Van Haren

Got my custom ear plugs for travelling. Took a gravel and anti anxiety medication, Slept like a baby on the plane for a 23 hour flight. Only time I woke up was when they served food. Great quality, worth getting if you have trouble sleeping. I have sleep apnea and light sleeper. This helps deep sleep

Catherine Manning looks after my father-in-law's hearing. She's unbelievably patient, empathetic, and communicates clearly with him.

I was super happy with Lindsey and her staff - what excellent service! Getting a hearing aid was a bit emotional for me, given my young age, but she helped me through the entire process. Her approach was genuine and friendly, and it was obvious she was very knowlegable. I was super happy with my hearing aid - having my hearing restored was life changing. I would highly recommend NexGen!

Great Staff, very friendly.

Friendly, informative and efficient. Doesn't get any better. I recommend them highly. TC

Had custom hearing protection ordered from here. If the filters break I recommend getting replacement filters elsewhere.

My mom is 82 and her ears were extremely plugged with ear wax. Due to health issues it was not possible to get her in to see her doctor to have them flushed out. Stopped in at Burntwood Hearing in the old Cranbrook Mall and asked if the owner would come to my mom's house instead. The answer was YES=). Mom was a bit nervous until she met him. His quiet easy manner put her at ease and he cleaned out both ears. She is very happy with the experience! We will definitely have him back again if her ear(s) get plugged again. Nice to see a professional who is able to help out someone who is house bound.

Very pleasant staff and good specialists

Discouraged unnecessary upgraded.

Got a set of hearing aids, very discrete little doodads, if u do see them perched behind my ears, they are tastefully neutral (I picked the frosty warm beige) Was fun to get hooked up to their machine to calibrate them, certain sounds made corresponding shapes on the screen. Also, I asked about my not having separate volume controls on my ear buds when I previously listened to "binaural beats" which are fully appreciated when both ears have equal volume; my left ear is over 80% deficient thus my experience of hearing "sound artefacts" - the "beats" created when each ear receives a different pitch - was slightly less noticeable than it should've been. So I was offered a Bluetooth device that transfers my phone's auditory goodies to my new hearing aids. Now not only can I explore the different types of binaural beats which are good for meditation, lucid dreaming and opening chakras, but also listen to my downloaded audio books and music too. Yay! I appreciate having medical coverage for procuring this, which otherwise I wouldn't, with my present income, be able to afford these aids and rechargeable Bluetooth device. Certainly helps not having to say, "what?"... so many times... or, "what'd u say again?"... "huh?".... And finally, my earlier solution to managing uneven hearing capability: "walk on my right side so I can hear you with my good ear!"

They are very bad with servicing the hearing aids after they sell them to you. They give you one day between a couple hours that at thier convenience are there. If you work that day and can't come in they just ignore you. Like Oh Well! The hearing aides are always breaking and need little inserts periodically. It is super inconvenient to keep getting them. I spent $6,000.00 on a pair and supposedly upgraded for $3,000.00 and they were no better than the first pair. Now I cannot wear them because I can't get off work on a Tuesday at thier convenience. What a waste of hard earned money.

Very cordial and helpful medical professional. I felt valued from the first moment I walked through the doors. My hearing aids work really well. Thank you for all your help

This place was very friendly and fast. I like the fact that they are there every day for you in case you have a problem, question or need adjustments and repairs. They also tell you the pros and cons of different style hearing aides.