Hearing Aid

I highly recommend Willoughby Hearing. Robert and Rachael are always friendly and efficient. They are a joy to do business with>

My grandfather was taken advantage of by this business. Dr. Kim sold my grandfather hearing aids for $5,200 that were not needed! My grandfather has been going to see Dr. Kim for years. He wanted to go back to this store because he had purchased the current pair of hearing aids from them five and a half years ago. My grandfather wanted Dr. Kim to "tune up" the current pair of hearing aids. I should have believed him when he told me, "They'll try to upsell me. They won't let me leave the store without buying a new pair." I told him "You can say, I'll think about it, or I need some time." So, guess what she did? She told my grandfather that his only option was to purchase $5,200 worth of new hearing aids!?! Taken advantage of. That is all I can say. She robbed an elderly gentleman, and felt absolutely NO remorse. I called Dr. Kim's office to tell them that my grandfather doesn't have that kind of money, he went in for a "tune up." I received a call from Dr. Kim and the first thing she said when I answered her call was, "I'm going to talk first." Wow, does that not say a whole lot about a person's conscience? She needs to tell herself how she "did not take advantage of him," and "she's been doing this exact thing for years." I barely got to speak on the phone call. I told Dr. Kim that all my grandfather wanted was a "tune up, not a new pair of hearing aids." She repeated time and time again that "his old pair was obsolete" and how "there was no way to fix such an old device." Hmm... this strikes me as very interesting. I get that he does have an old pair of hearing aids, but when we took my grandfather in to a competitor's store, not a mile away, they "tuned up" his hearing aids and told my father (who had to go supervise the trip after our experience with Dr. Kim) that if she sold my grandfather a pair of hearing aids she wouldn't be able to sleep at night because they worked perfectly fine. They cleaned the filters, did some "tuning up" and sent my father and grandfather home without a bill. The long and the short of this is that as a provider to elderly patients it would be easy (as Dr. Kim did in this exact situation) to take advantage of people who rely so heavily on hearing devices.

Super helpful staff. They stood by their work. THANK YOU!

Jim is amazing at what he does, he is meticulous at programing, in addition to my incredibly improved hearing, my tinnitis is better, I highly recommend Jim, and I am very satisfied with his service, it is a great experience every time I see him, he really seems to care about, and love what he is doing, Douglas Lindholm

Pacific Hearing Services has been treating my grandparents like royalty for nearly 20 years now. Thank You So Much Guys! We Love You! God Bless!

I was greeted when I arrived, and the DR was warm and friendly. The testing was done in an efficient manner and the explanations of the testing data were explained in simple, comprehensible terms. Very nice experience!!

Great business and great people!

I purchased my first hearing aids in 2011 from Grant's Hearing based on recommendations by several people. I have been seen by Grant, Darrin and Cole. I have been totally pleased with the service I have received. I would recommend them highly.

Some 3+ years ago, having moved from Portland to Eugene, I needed warranty repair of my hearing aids. My devices were purchased elsewhere, so they haven't made one cent on me, yet they covered the costs and trouble of shipping my failed device back to the manufacturer for replacement, etc. Even managed to deal with a growling personality gracefully. They've more than earned my business and their fine reputation. In an industry where most are only willing to service your devices if they've sold them to you, these people were a welcome pleasant change.

I have been using Able Hearing for over 10 years now. They are fantastic. They are very professional, very caring and helpful. They let you know of advances in hearing aids and listening devices. They however do not pressure you to buy, they do not suggest you purchase something that is unnecessary or would not meet your hearing needs. They are aware of how expensive hearing devices are and are willing to help you make the best choices for your hearing and your budget. Once when I had a broken foot and could not get into the office to have the maintenance done on my hearing aid they came to me and did not charge me for the time or the visit. If I could give them more stars I would.

Darcy their receptionist is the nicest and friendliest person. Warm and fun to chat with. I will definitely refer all my family and friends to this business.

I haven't even gone in but the reception and class are excellent so far. Stay tuned for tomorrow.

I I purchased my Hearing aids 3 years ago and have been very pleased. The follow up service has ben excellent as far as cleaning and maintaining the aids to keep them in peak performance.

I have been a client/patient at Hearing Health for several years now. Duane is a thorough professional. His care for each patient is beyond anything I had ever known before. The product lines here are quality, and recommendations are customized. This is not a high volume, pump 'em out practice. I always feel like my concerns are addressed completely, and my business is valuable here. Hearing Health opened a whole new world to me with the right hearing aids customized to my needs. I am forever grateful to Duane for that. Please! Use the expertise available here! It can be a life changer.

This is our second set of hearing aids and once again Murray took care of my husband.... great job of explaining and helping him with the process... Very easy to communicate and understand... Would definitely rercommend this office...

What a difference a quality set of hearing aids make. David and Laura are so personable and they really care. Do yourself a favor and go see them. Thanks again