Hearing Aid

I recently purchased a hearing aid from Livingston Hearing Aid Center. Ailyn Hanke administered the testing and has assisted me in my follow up sessions. Ms. Hanke is very knowledgeable, professional and always courteous. She explains all procedures with easy to understand instructions. Ms. Hanke also patiently answers questions about my concerns.

My mother was a patient/customer and she had a very pleasent experience. The staff is so friendly, nice and helpful. I myself had a hearing test done w/Sandra Folly and I loved every minuet of it. When and if we go back to El Paso we will drop by for another visit !!! 😀

Great place ..good people

Tienda al mayor con el mejor precio y muy buen surtida.

Good folks, very attentive

Very nice took my mother there and they were so kind and gentle with her

If I could, I would give them no stars. Ms. Mayra Rico, the audiologist in this facility was extremely unhelpful, has no manners and EXTREMELY UNPROFESSIONAL. I had multiple complaints for her about my hearing aids and needed professional assistance. My hearing aids were giving me multiple issues that gave me a problem hearing and even made me sick. Ms. Mayra Rico turned me away multiple times stating that "this is the way that I beleive you should hear." Her job is to assist me as best as she can by providing me with the best service and helping me hear the way that I prefer. I had to go to a different office to discuss my concern and it was fixed immeadelty! I hope this woman is not doing this to other patients! Being hearing impaired is already tough enough and having a person in her position that is meant to HELP me, fail me instead is difficult! Mayra Rico needs to be there for the patient and not the money.

Profesional, fast friendly service, understanding patient staff, comfortable environment. Outstanding Office !!!

Brief, convenient, reasonably priced, wonderful staff and doctor.

The only good part about this place was the front staff were very polite and the nurse practitioner we saw was really nice. The bad really outweighs the good though. We sat in the waiting room, which was like a sauna, for an hour and a half past our appt time before we got called back where we talked to the nurse practitioner for literally 4 minutes, we were there for a surgery follow-up, and that was the end of our appt. It is ridiculous to wait an hour and a half past a scheduled appt time! The doctor who saw my son during his first appt, was obviously annoyed when my son started freaking out about having a tube shoved down his nose. And he was planning on scheduling him for surgery without even looking at his tonsils and adenoids. I had to request he look at them and make sure surgery was needed. I’m glad we are done with this place and don’t ever have to go back!

Always get good service with a smile. Jan is a great technition, knows her products and her customers.