Hearing Aid

This is my first time use of the hearing aid, and the staff in this place are super super nice ! Thanks to you , Nick and Briee ( sorry if I spell it wrong) ! They take very good care of me, and Nick is very knowledgeable with the devices that I bought and he takes me gradually to it and paired it for me with my iPhone and taught me patiently of all the perks that are there! Absolutely wonderful! I totally recommend this place, especially for the first time user. Thank you again! Nick and Briee! THUMBS HIGH UP!

Jennifer and Linda were so helpful with my 89 year-old Aunty Penny! They really listened to her and to my understanding of my Aunty's needs and translated that into a set of affordable hearing aids. Now, Penny talks softer and understands more in one-on-one conversations with the people she loves! Thank you!! -Christopher, 45 yrs. old caretaker for my Aunty Penny

Sold defective hearing aids and returned several times where they attempted to "fix" them, with no positive results. The batteries went dead within 24 hrs, aids would howl whenever a my hand moved around the ear. Yesterday, after 6 months of payments, I brought them in with both hearing aids not operating but the batteries were fully charged. They finally admitted to me that the microphones were defective. Original audiologist apparently was a substitute while permanent audiologist is quite capable and seems to know what she is doing 12-20-2017 Company has agreed to take back defective units and have given me an upgraded set and two weeks to try them out. So far so good. If I agree that they will work for me and keep them, they will make a straight swap and credit all my payments so far towards the purchase the new equipment. Feel good about the company's responce to my problem.

Buen personal dispuestos ayudarte

Limited parking. Inside the small plaza. Sometimes they don't answer the phone for appointments or do call backs if you leave a message.

Very good services. Moved to 1101 S. Vermont Ave.

About a year ago I came in with my mom which is a faithful current customer of this location for an exam and was happy with the services provided to her. About 2 weeks ago I now brought my father in law in for an ear test due to his Drs orders and I was extremely impressed with the level of customer service given to us. The young lady at the front counter greeted us before we even walked to the counter and made us feel welcomed. She also offered us help with the new customer forms if needed. She was very sweet and attentive both while we waited to be taken back and when we left the place. (meanwhile I can hear the phone ringing and her confirming future appointments ) wow she can multi-task while keeping a smile Our overall visit was about 1 hour in a half and Bryan went over everything with such detail and most importantly answered every question my father in law had (which can be a whole lot!!!) Bryan's patience and professionalism made the world's difference during the visit. I will continue to recommend this place to everyone in my reach as for my father in law he did not need the ear instruments but I will continue bringing my mother for any maintenance needed.

The staff and Mr. Moran are the best. Great service and good prices. I am very satisfied with the care and service you provide. Thank you!

Dr Debra Brockway is very knowledgeable and is always very eager to help. The entire staff is very customer focused.

Very good experience! The kicker was when after the testing, the young man placed the apparatus on my ears and told me to walk around the store. What an improvement! was ready to buy them on the spot! He saw on my wallet, "Vietnam Vet" he said I would love to sell them to you, but I suggest you contact the V A and see if they can help you. Long story short, today i finally got an appointment at the V A in Long Beach, they consolidated all my hearing tests, took molds of my ears...i pick them up the 8th of January. Congratulations, on the awesome service!

I have been a client of Union Audiology for 30 years, first with Maria and now Fernando. Other companies invited me to check them out and they tried pressure sales and I heard of scary stories with others. I have never had that experience at Union. I am committed to them to take care of me.

Without any hesitation I would endorse Dr. Blank, now located in the Little Tokyo area, if you are looking for qualified and sincere audiologist. Or even an honest opinion on your particular hearing situation. Most hearing specialists are looking to cut corners has been my experience as most patients are not familiar with this field of audiology and fall prey to the unscrupulous (sp). Check out Dr. Marcia Blank, downtown L.A.

I was there last week I felt so welcomed

Staff is very friendly and helpful.