Hearing Aid

Every now and then you encounter a business that still provides the personal service that existed when we "baby boomers" were much younger. Ann and Bonnie at A & M are true, caring, professionals in their field. They won''t try to sell you the item that pushes the most profit to the bottom line and move on to the next customer. They will take the time to evaluate your situation and work with you on the best one to suit your needs. If you need a hearing professional, go see them.

Dr. Rifkind is so helpful. She went above and beyond to give me the time needed to set up my hearing aids, connect them to my cell phone and answer any questions I had. She is professional and caring.

Staff is so friendly and makes you feel at ease. Sarah is very knowledgeable and honest about the products. Highly recommended!

Friendly environment

Like the services I get ever time I go in and I never have to wait long to be seen. I got someone that care about my hearing and they make sure I get what I need. I am happy that I went to Sam's club to buy my hearing aids.

Daniel is the top of it all! Great guy and has it down to a science! I have my system for a year and I love it. 😆😆

Very excited about the upcoming young adult with hearing loss meetup on Thursday, September 27th, 2018 from 6:30 pm - 8 pm at Pacific Hearing. The meetup is called Beak the Silence and the audiologists were kind to let us use their Menlo Park office as a meeting place. Can't wait to meet everyone.

I consider myself very fortunate for having found Palo Alto Hearing Aid Center when I needed my first hearing aids, in early '16. After receiving my diagnosis from the Palo Alto Medical Foundation audiology department, it was clear that I needed to see an audiologist. It took over a month to schedule an initial appointment with a PAMF audiologist, and then I learned it would be another month to schedule a fitting... and in selecting a product, they could not show me samples to compare sizes etc. After visiting a hearing aid forum, I learned about the Palo Alto Hearing Aid Center. I was thrilled to be able to book my first appointment with Barbara within a few days, and I learned a lot from her - she asked a series of questions to determine what was important to me, and based on this she helped me select the right product. I was able to evaluate two different products in her office during my first appointment, and I left with fully working devices to try out. A few days later I had my second appointment to replace the loaners with my own, and to get sized for custom ear molds. I returned about a week later to receive my custom ear molds and perform some fine-tuning of the features. All of this transpired over just 3 weeks... and before any payments were made! I continue to be an extremely satisfied customer after almost 3 years... I recently returned for a cleaning and minor repair, and found Barbara to still be very accessible, and quite responsive over email. The key areas where my expectations were (and still are) blown away by Barbara: - Ease of scheduling appointments - Product availability on hand to evaluate side-by-side - Attention to my specific needs - Spending the time needed to get it right, and never feeling rushed - Quick (same day) email responses to questions - Very professional and friendly demeanor, comfortable environment Thank you, Barbara!