Hearing Aid

Mr Tom took time to explain the different types of hearing aids and what my insurance would cover.

My first experience with getting my hearing aids was at Good Sound Audiology two years ago. I am so fortunate I found the best audiology company in the valley here in Phoenix!!! First of all, though I was hesitant to get hearing aids because I wasn't sure I REALLY needed them, was afraid they'd be difficult to get used to, and finally, because of my vanity - "would they be obvious", would they "make me look old"??!! My experience has been a very pleasant one from the beginning and remains so each time I go into any of their 3 offices. Tina Jesse is THE BEST!! She runs an extremely professional company and every single person I have dealt with has been professional, kind, caring, patient, and always takes the time to make sure I understand instructions and also that I have all my questions answered. I would recommend no other audiology company or audiologist but Good Sound Audiology. The best part is that wearing hearing aids has truly changed my life for the better in so many ways; I CAN HEAR which actually makes me feel better and more confident about myself! My aids are nearly invisible. People are surprised when I say I have them. Thank you so much for this opportunity to sing the praises of Good Sound Audiology!! A very happy customer, Susan McCormick

Dr Kristen is awesome and spends quality time with her patients!

I work with great people and leadership. We have great technology. Everyone works very hard and it's like a work family atmosphere.

The staff are professional and friendly. I am very happy with the service I've received. Dawn Berryman

Dr. Novall made my hearing test non-stressful and post-test evaluation comfortable. I had been dreading it and postponing because I didn't want to know as my family has been suspecting for a while now. It turns out that my loss is very small. I am not "normal," but close enough not to require an aid at this time. When I do, I will return to Dr. Novall because he made the experience less daunting than I feared it would be.

I highly recommend HHE...I have a very challenging problem as I only hear partially out of one ear. Ryan was able take care of all my hearing needs in one sitting. That hasn't been done before...very professional service

Always love the staff here

I love these hearing aids. Especially with the small remote I can make adjustments without others noticing. The re-changeability makes them easy to use in my active lifestyle. It used to be difficult to participate in discussions because when I was at a party or in a crowd I couldn't make out what people were saying. I love the settings that allow me to just listen to the music or shift to the mode where I can have a good conversation and make the back noise disappear. I am so please with what these hearing aids do for me.

Very customer oriented!

unprofessional, uncaring and always make mistakes. their cost is cheaper but with crapy service. They never explain and expose model numbers they sale. they could be charging whatever they like without telling what they are selling. The wait is too long, sometimes months. single mold takes months to get it done and finalize. sometimes they give misleading and wrong excuse to cover their inefficiency and lack to interest to work and help solve customer concern.