Hearing Aid

The team at Pacific Coast Hearing Care made it very easy for me to get through the process of getting my hearing tested and discussing options for my long-time hearing loss. I don't know why I waited so long. Dr. Sweet is extremely professional and did a thorough job testing my hearing with high end technology and sat down and showed me where I had hearing loss and how that affected my life. She listened to my frustrations with situations where I simply couldn't join in with friends at restaurants, had trouble in meetings, and couldn't understand actors on TV and movies. She and I reviewed hearing aids and I ordered the pair that I felt fit my lifestyle the best. WHAT a difference! Wow, I had no idea that my neighborhood had so many birds in it! I can understand people now and participate in things I had put aside in my life. I love the iPhone app that allows me to control the level of hearing aid assistance and the presets for noisy restaurants and music and even tinnitus. So glad I came here - thanks to Dr. Sweet!

I have new wearing the hearing aides. It's taking a little time to get used to but I can see a difference. I can see good progress.

I have been a client for five years through two sets of hearing aids. Keith is amazing, very knowledgeable, and available for help whenever I need it or whenever I decide that I want to change the settings on my hearing aids and discuss that with him. Chris is always there, I can just walk in without an appointment and he is able to take care of most of my issues.

Very nice office, their front office Ashley Richardson is simply wonderful! Great personality and Dr. Michelle is very knowledgeable and patient.

Everybody there very professional and helpful.

Thanks for your great service everytime I have to come to this locations ! Totally recommend .

For the fist time in years my hearing aids have been properly adjusted. Jeff really knows his stuff and I highly recommend him.

I went to Dr. Thakkar in the Alameda office after seeing another audiologist and he was able to get the audio gram from them. He took the time to thoroughly explain my problems in a way I could fully understand. Then after a series of questions about my daily hearing needs and desires, he described the pros and cons of several hearing aids that were very familiar to him. He also explained the office visit adjustments necessary to give me the optimum results and the reasonable all inclusive costs for the products and office fine tuning. I was very happy with his staff, his knowledge, his professionalism and caring manner and look forward to great results.

I came here to get my custom fitted earplugs. The staff was very welcoming and happy to answer my questions. The doctor was kind and made me feel comfortable. He is a musician and also speaks Japanese, like me! The atmosphere was one I enjoyed. I recommend.

The staff is very helpful. The hearing aid specialist (Darren) is very knowledgeable when it comes to the ear and various hearing aids.

My hearing issues are a bit unique. I cannot hear at all in my right ear (I have been deaf in that ear all of my life). I met Joanne Brenner at a Senior Health Fair and mentioned what my problem was and that I had tried a hearing aid (needed two) about 10 to 15 years ago and the technology just was not there to help me. She let me know that technology had improved and that if I wanted to give it a try again to come into their Oakland office. My visit to the office was such a joy. We talked about what situations were important to me, and what type of device I wanted (I wanted something that fit inside the ear). Joanne explained the pros and cons of the cros/bicros (that is what I needed) hearing aids and let me try one. I was sold before I even left the office with my trial aids. Joanne and her staff were wonderful to work with and I can now hear whenever someone speaks on my "deaf" side. I would highly recommend Connect Hearing to anyone having issues. Thank you Joanne.

In 2013 i went to this company to have my mother fitted for a hearing aid things were fine we purchase a unit have to go back a few times for adjustment do to the product malfunction fast forward May 2018 it stop working again while in the office stones office personal gave a price of $350.00 to have it sent out an repair also it would only have a six month warranty i said no we would look around for another option stone made a phone call then the price changes to $250.00 with a one warranty i said on June 19th my wife receive a phone call from stones office personal that the hearing aid had came back three weeks ago and now the price has changed to $350.00 this is switch and bait at it's best because you do need it the problem lies within communications i have been onec i told by staff oh i call back today to set up and appointment 3 days later i received a call office person forgot to call now today you tell me oh i have been trying to call you for 3 weeks i leave work to go and find what's the real problem when i am spending thousands of dollars theirs no problem at make to the office stones office person is coming out the door i stated who i was also i would be writing a review of what has taken place went back to my car this followed me screaming at the top of her lungs that i don't understand and trying to open my door we just pull away now is this happing because i am black

I could not be more pleased with the service I’ve received at the San Leandro Costco Hearing Aid Center. The receptionist there has been amazingly helpful at each one of my visits. She’s friendly and extremely knowledgeable. Very Happy Customer!

Excellent service ,Greg and his staff at top notch.

Personalized expert hearing services, for a price. They don’t bill your insurance, and I’m not even sure what is and is not covered, even though my visit was “authorized”. But if you can afford it, they are well worth it. It’s a funny specialty that perhaps is considered a luxury, which it shouldn’t be.