Hearing Aid

There could not be a better place to go for audiology help. The office on the beautiful UOP college campus is refreshing. The professional assistance (I've been helped from the outset by Dr. Gail) could not be better. And with Lily running things, everything is shipshape.

Thank you for talking such great care of my mom. My wife and I really appreciate it!

I purchased my hearing aid in January 2018. I have worked with Jacob Flores at the Tracy office since then. I have had many visits to the office to get the hearing aid tuned to my hearing. I have nothing but praise for his professionalism, courtesy and patience. I would recommend the product and the services provided by this office.

Daryl is great! He is very warm and patient with his clients. I have been a customer for many years and highly recommend this place.

I am very happy with the level of service and professionalism I have received over the past 5 years whenever I go to see Lori for testing my hearing or help my two hearing aids. From the start she was most helpful and explained the process /treatment /equipment. They handle all the paperwork and insurance readily. I would highly recommend her and the services she has provided to me so I can once again hear normally and be part of normal conversations - it truly makes me feel like more of a complete person again.

Monica at front desk was kind and efficient. The doctor was polite and informative and kind. He explained everything in simple terms to my 91 yr old mother in law who I brought in to pick up a replacement hearing aid, for one that still may be somewhere.... $2,500 is a HEFTY price for ONE hearing aid...Not sure if she was offered a more affordable one, as I usually don't take her to her appts. One suggestion I do have, is for a handout paper explaining about batteries, opening battery case to turn OFF when out of the ear, closing battery case to turn ON while in the ear. Also on the handout about free cleaning offered, and replacement insurance for 4 months. I doubt she will remember most of what he said. I hope to GO BACK to Posey's and have the info RETOLD to ME, and I will personally make her a handout to refer to. As a 35 year career RN, I ALWAYS gave discharge instructions IN WRITING for later referencing. That way, family members who were NOT at the appt would know what to do, or understand. Perhaps I should have been taking notes? Professionalism was high. Office clean.

The Hearing specialist Marianne Hogge who works there is very RUDE and grumpy. My hearing aid remote control had been working perfectly until she adjusted my hearing aid program. It stops giving indicating sound when turning on/off. I went back to see her right away. She said "Why did you try to turn off your hearing aid? I told you to leave it on and wear it as much as you can!" What kind of attitude is that? She shows no respect to the customers! Then she said " I don't know. I didn't touch it! The computer says it's normal. If you wanna send it back to the manufacturer, you have to pay $86 as you warranty is expired!" It is the first time I was there, and the whole experience was absolutely Horrible!!!

Professional and friendly!! Great service!!

I took my Dad there to talk about his hearing test and possibly get hearing aids. The front office girl was welcoming & friendly. Roger took us back & was awesome! We learned so much about our ears and the way the hearing aids work, it was very informative & interesting. My Dad purchased a set of the rechargeable ones and he can hear now! Positive experience!

Very professional and friendly the best hearing aids and supplies hands down

superior customer service!!

Really nice ladies

Harmony and Grace do everything possible to make you feel at ease with their service.

Kevin, Julian and Mary go out of their way to help you and your hearing problems. continual follow up every 3 months to clean, correct and service the aids make me a happy customer.

From the moment I walked in the staff here was great!! Helped with every step of the way!