Home Nursing

Our family couldn’t be happier than to have found Home Instead. We had reached a critical point in the care of our 89 year old father and a decision had to be made as to whether he would remain in his home or relocate to assisted living. After doing our due diligence, and discussions with Home Instead and learning what they could offer our father/family, it was an easy decision since he wants to remain in his home, and we want that for him. Because of the size of our family and the flexibility some of us have w/ our jobs we didn’t need 24/7 care and Home Instead has been very flexible in meeting our needs. We chose 3 days a week and they were able to accommodate that request. The administrative staff is actually always willing to try to accommodate any request we may have. Now on to his caregivers, which have primarily been Yvonne and Lisa (with the very rare occasion of a sub). We love them both. They are prompt, patient, treat dad with respect, care, and concern. They have offered suggestions and are very open to accepting suggestions when it comes to his care and companionship. They do light household chores to ease some of the burden on family. Home Instead actually provides a list of all the miscellaneous things they are prepared to do. However, we try to keep our expectations minimal so their time is devoted to dad primarily. Lisa has had a huge impact on him and getting him to be more active both physically and mentally. She began playing card games and board games w/ him and now he’ll play all day if someone will play w/ him. He also, at her prodding, will do his physical exercises to help him stay strong and mobile. He enjoys when Yvonne takes him for drives, even when they have no real destination in mind, which I think he may enjoy most. Home Instead and their thoughtful and caring staff have been in our family’s lives for nearly a year now and if we had the decision to make over again it would definitely be to bring them into our family.

Very friendly and polite!!!

I am a co op student that goes to Chartwell constantia for my co-op placement and it is the best first co-op placement because the staff are nice and managments are amazing.

Excellent service

They do great work there. Great bunch of caring people.

Gorgeous residence and great staff!

Appointments are a joke. We are the only patients here and waiting 45 minutes with 0 people ahead of us. Was told nurse will be here in 5 minutes over 40 minutes ago. Why have appointment times if you cannot keep them. I can hear workers talking about personal stuff and laughing while not servicing a patient waiting here for almost an hr. It's a 4 minute procedure like come on; are they even working. Also the recycling bin has the same can of pop in it for over 3 weeks. Do they even clean?

I cannot say enough about this place. During this difficult time in our lives, the owner, Todd, administration and medical staff have been amazing. This has been such a difficult process placing my father in a nursing home, and not being there daily, as both myself and sister live in Chicago. The staff has gone above and beyond to help my mom in all she needs to have everything in place to ensure my dad is cared for. Todd even allowed my sister to order a special bed for my father which is made for a tall man. The staff tonight brought in an anniversary dinner for my parents, set up a small area for them to enjoy carryout dinner from Enzo's for their 56 year anniversary. Complete with cake and flowers and balloons. This place I cannot say enough about Gillette. Everyone has helped in the placement of my father in their care. I feel most comfortable with him being there and the amazing staff that is taking such good care of my father and continue to help support my mother in this major transition in their lives being separated. Thank you everyone for being so amazing and wonderful to my family.

I am very pleased with the level of service provided for my parent who is suffering from dementia. He is well cared for and it has been my experience that the staff go out of their way to accomadate the residents that live there. The reason for only 4 stars is that thefood being served is not always that great.

This organisation is about more than just helping people. Spark is about helping people thrive. Through a commitment to matching client and caregiver for reasons beyond skill set and needs, by delving deeper into who the client is to find a great caregiver that will make a sustainable match. I have had the pleasure of knowing two Spark caregivers and have seen first hand their commitment and dedication to the clients they help. Go Spark!

There is nothing here but trees, parkland and further down the hill there is a sewage treatment plant. This store does not exist at this location.

Recently my wife had an accident that required convalescent hospital care after surgery. We were given a list of possible places for her and after visiting and looking at the facilities, I choose True Davidson Acres. While it may be true that my wife was only in that facility for fours plus weeks, I have only good things to says for the staff and the facility. 1. I visited my wife daily and was pleased to notice that the parking was free and adequate spaces were allotted. 2. The facility was always clean and well staffe 3. The staff were WONDERFUL. Most of the residents were long term care and each days, weekly and on weekends, the staff treated ALL the residents(that we could see) with the utmost respect and kindness. If a resident needed help eating there was someone available. If the resident had a colostomy bag, it was changed regularly with out fuss. If a resident had a bad night or was contrary, there was never a harsh word back to the resident. They were always treated with respect and kindness. A great place to have your loved one placed in someone else's care.