Hotel/Motel

Very clean, comfortable, easy to get around (i.e., not too large), awesome staff, and thank you to the night manager for her great help. The hotel down the road messed up our reservation so we stumbled on this hotel, which had everything we needed including laundry, what a pleasant mishap!

... I wanted to surprise my daughter for her Birthday & spend some quality time with her.. I tried calling the Motel numerous times & drove there numerous times and I couldn't get a hold of anyone.. There Vacancy sign was lit up but the office was dark & the lobby door was locked. I finally decided to e-mail them , about 3-4 days later I heard back from them .. We ended up having a friend pay for the room ahead of time with his credit card So this way we would be guaranteed a room especially for the long drive ahead for our friend. To make a long story short there was no Birthday party for my Daughter !!! The only Suprise she got was paying for a room she never got to even in .. When my Daughter pulled out from the parking lot the manager immediately came to the room asking me if they were coming back .. I told her as far as I know they are . Less then 5 minutes later the manager came back being very Rude towards me & said that I have to leave and to return the key because apparently she had tried to call my Daughter to find out if I had there permission to be in the room . But she couldn't get any answer. Does that make any sense yet they kept the money and never refunded a cent

Overall, a very good experience. Safe and friendly environment. Very friendly staff.

Service was great, didny like their toiletries etc.

Lots of people talk about customer service, this place lives it. All of the staff are friendly, knowledgeable, and motivated to make every stay a delight. Plus, the space itself is charming, clean, and well designed.

I love the atmosphere and the food. Great date night place!

Very friendly staff, motel comes completely as expected. WiFi is included, but no frills. Exactly what you'd expect from staying at a motel.

The owner is a straight up crook ! He evicted me 3 days in to my 7 day stay. Which I did not get refunded in any way. Then after I turned in my key he offered to rent me another room. Unfortunately I did not have the funds to do so or I would have gone straight to the police an had him charged with something. It feels a lot like theft. Steer clear of this guy. I believe he also owns the Bayside motor inn

Great little place clean and friendly superior value

Very clean, older motel, owners are very nice. Great place to crash if you are exploring the area.

After a break in, my two children and I gathered all of our belongings and booked an 11 night stay at this Comfort Inn. I am a long time Choice Hotel member and I have never been treated so horribly! The hotel first, double booked our room. In doing so, they chose to ask our family of three with everything we owned in our reserved room, to move in favor of the single guest staying only 2 nights. I pleaded with the manager to not uproot us as we had moved already over an hour's drive to hotel and unpacked all of our things. They still insisted we move, they said the staff could move our personal items for us. I declined and said we would just pack up and go. I had to pay the workers at our new unit extra to prepare it sooner as we would be staying there during the final renovations and not the hotel. Hotel staff then told me, to just come pay my rent and I could stay in our original room. I did. The staff was rude and did not hide their discontent for our not wanting to move even though they informed me that we had reserved the room first. After that they raised the amount of our rent and I called to inquire. It was a mistake they said and returned it to the rate I was originally given. After I checked out I made a complaint and asked for a partial refund. I stated that I still paid extra to secure lodging elsewhere for my family after the double booking fiasco. I was told by the Choice Hotels customer service that the manager of the Comfort Inn stated that I tried to "run out of the hotel without paying." This was the reason my request for refund was denied. I can tell you that I most certainly did no such thing and their own cameras can provide that. I payed my bill at 11 am sharp and housekeeping checked our room and my $250 deposit was returned. But now, in light of my request for refund, they accuse me of a crime instead. I will never set foot in a Comfort Inn again as a result of this emotional assault on my family. Beware of retaliation if you dare to complain. An expensive nightmare. Never again.

Great front desk people. security was tight after dark

Great family owned hotel, clean and homey. Everything you need in a hotel for dirt cheap.

The location of this hotel is amazing. It's within walking distance to everything you need (the ferry to/from canada, whale watching tours, farmers market, restaurants, shops). The staff was friendly and helpful. They also offer a complimentary breakfast. Downside, the rooms were old/rundown and had a unique smell (thankfully I had a beach blanket available so my little one could play on the floor). If you don't get one of the rooms over looking the water, then unfortunately your view consists of a parking lot. There is a pool but it's outdoor, which can be tricky with the weather. Overall I found the hotel to be a little disappointing but I would recommend it solely for the location!

Great place to stay on my road trip! The price, value, cleanliness, and comfort of the room is among the best you will find in town. The room I stayed in was large, clean, and comfortable. The room is nicely decorated and had a 42" flat screen TV. Very close to town and the port.

A beautiful place with great hosts.

The rooms very cozy and clean. The entire apartment was maintained really well. Perfect place for 5 guests.

You get what you pay for here. But they do have Wi-Fi and HBO

The rooms are far nicer than the exterior appearance leads you to believe at first. The room was clean, had no lingering smells, comfortable bed and pillows. The manager was friendly and efficient in checking me in. The air conditioner is a window unit in a hole created for a much larger unit. You can literally see the parking lot clearly around the unit. I'm sure you could see in the room if you looked from outside as well. The cleaning lady/Manager in the morning was rude. We were sleeping when she knocked and accused us of smoking marijuana, saying the smell was coming from our air conditioner, twice. We weren't smoking anything. Other than that, it's a decent place at an ok price. I'll stay again if I need to.