Mortgage

Natalie is an amazing mortgage broker. Communication was amazing whether it was through the phone or email. As a first time home buyer, I thought it would be very stressful when buying a home for the first time. But having Natalie as my broker made it very simple and stress free on the financial side. I will strongly recommend her service to all my friends and family!

Class act all the way.... Very knowlegable and extremely pleasant to talk with. When we buy our next rental property we will be talking to Andrew. Chris

Very helpful, great bank hours.

To put it simply, Narish and his team are the best. It was our first time buying a home and they worked extremely hard to get us the best rate possible and to keep that rate when things got complicated. If I had any questions (which I definitely had a lot of) they had all the answers. I would recommend them to anyone looking for a stress-free time buying their new home.

Helped us immensely! Very friendly I want this company to be my mortgage holder indefinitely!!

Alberta Mortgage Source helped me way more than expected. Thank you for putting in the time! Quick and friendly service too.

Being a first home buyer we had an excellent experience with Syed. He gave the correct advices during mortgage process.We believe he gave the best rate he could offer.Thank you Syed for all the help u extended at various stages of our home buying.

great experience to open a new account. Bank manager was very helpful, gave all the relevant details and offered to help in the future.

Colin and his team have helped me with multiple transactions (all with their own complications) and have never let me down. They're organised, communicate well, and are always available to help however they can. I would have no hesitation referring friends and family to them.

Good branch. Wait times a little long sometimes but no unreasonable.

I hate to make this review here because it is not the branch's fault....but.. What an awful experience opening a new account at @RBC #RBC #royalbank 1 - You guys did a hard inquiry to my credit file although I was not asking for any credit for you, lowering my credit score. Normally other institutions would do a soft inquiry if it is just to verify identity. I was told at the branch “it is done to set up the limits”. What do the transactions limits have to do with your credit score? If we were setting up credit limits I would agree, but not transaction limits. 2 – You guys advertise so proudly the international money transfer for only 13.5 dollars but do not specify on the Legal Disclaimers that only works when the recipient is a person and not a business. 3 – You guys locked out my account for suspicious activity without even giving me a phone call in order to verify if the transactions were legit. Suspicious activity, defined as “not normal or regular activity”. Compared against what??? It is a new account for God sake! 4- After being fed up with this horrible experience and driving across the city because the branch close to my work place would not close my account, I had to go to the one where I originally opened the account to find out I cannot close the accounts or withdraw the money I sent to myself through e-transfer until 4 more business days because I am apparently being flagged as a person who is attempting fraud. 5 – When I first sent the e-transfer to make the first deposit I had to even call because only the savings account appeared active, not the checking. 6- Dear RBC, you really need to review your business processes and line up your Information Technology Systems with them. That being said, how far are you willing to push “my own security” trading off the quality assurance of your product, making my overall experience as a new customer a nightmare.