Mortgage

Looking to set up an RRSP account first I wanted to change some peso's at the front counter the front desk clerk laughed when I first took out some change said they don't take change. After pulling out my bills she said I cant do it for non members. Plan on getting new members? Try to be a little more respectful.

When my husband and I were looking for a mortgage broker, Lona’s name came up time and time again. We have never had a better experience nor been more at ease when purchasing a home or renewing a mortgage on our home. We have always been 100% confident in her knowledge, customer care and honesty. She has presented us with great options, all well explained, easy to understand and no surprises. We would recommend her to anyone looking to purchase or refinance a home - we will stay with her as long as she is in the business. Thank you for all you have done for us over the years!

Deb is a pleasure to work with

Very poor customer service. Tania needed some information from me, when I got the information to her that same day, I even phoned her to make sure she did receive it, didn't hear back from her until much later the next day. In one f our phone conversations, I was actually hung up on. She phoned me back later telling me "sorry" she didn't mean to. The kicker?? I was quoted a rate and stated that the closing date would be in 90 days. Unbeknownst to me, to get that certain rate, I would have to close within 60 days. NOT 90. Yet she only told me that after I got in contact with her to confirm that rate. And again, this was 3 days after the last time we had chatted.

Ric has been great to work with! He works to find you the best deals every time!

Very knowledgeable and helpful. Went over and above to find ALL our options so we could make the best and most informed decision about our mortgage. Would highly recommend and use again.

Paul was so helpful from start to finish! He even answered questions that were over and above what he had to and was always available at a moments notice! Thanks Paul!

Justin was an integral part of our house hunting experience and eventual success. We had many offers fall through over our 2 year search, none due to finances, but Justin toughed it out with us offering hours of his time. He is very patient with a great positive attitude, even after a deal fell through! Buying a home is stressful, but Justin made the financing portion seamless. I would highly recommend Justin if this is your first purchase, or seasoned vertrans like us! Steve & Teri H