Mortgage

Very poor customer service. Tania needed some information from me, when I got the information to her that same day, I even phoned her to make sure she did receive it, didn't hear back from her until much later the next day. In one f our phone conversations, I was actually hung up on. She phoned me back later telling me "sorry" she didn't mean to. The kicker?? I was quoted a rate and stated that the closing date would be in 90 days. Unbeknownst to me, to get that certain rate, I would have to close within 60 days. NOT 90. Yet she only told me that after I got in contact with her to confirm that rate. And again, this was 3 days after the last time we had chatted.

Kiki goes above & beyond for her clients. She takes pride in what she does & she helps people genuinely, and effectively. I have worked with her on two of my mortgages so far, and she has navigated me through with ease! I couldn’t have done any of it without her support & knowledge! Highly recommend her as a mortgage broker!

Jen helped me secure a great rate for my mortgage renewal. Communication was easy and prompt. I would recommend her to others.

Cynthia was very knowledgeable and made the process easy for our family. I highly recommend her services.

Spencer from Bayfield was recommended to me by a realtor friend of mine. So glad we ended up giving him a call. Fantastic experience from top to bottom. I appreciated his very clear and open communication and his willingness to see us after office hours. He really treated us like our business mattered. But my favourite part happened after our refinancing deal was done... he sent a very informative and easy-to-understand document showing us the breakdown of the mortgage and how we could go about saving some interest over time, etc. I would recommend Bayfield to anyone who is looking into a mortgage or a refinancing of their existing mortgage.

Janet is amazing to work with, she helped us get our mortgage for our first ever home purchase and we are so blessed to have worked with her. She had great communication, got us a good rate and helped us get a loan when we thought we couldn’t. Thank you Janet, we couldn’t have done it without you!

Jack is awesome and knowledgeable guy. Called him for the first time and was really helpful.

I couldn't imagine buying a home in the lower mainland without shimona's help. she has made my wife and I's lives so much easier. She takes care of every little detail so you dont have to. We have called her cell at all hours of the day with questions and she has always been happy to take the call. Very knowledgeable, professional and unbelievably friendly. Shimona has worked hard to get us the best possible rate and to save us money wherever possible and all at no cost to us. Dont deal directly with a bank, get a broker call Shimona. I will continue to recommend her to everyone i know who is in the market. Thanks again Shimona!!

James has helped me with refinancing my mortgage three times now. He is always well informed & provides timely & appropriate information as well as personal advice. I have recommended him to other friends who have found the same high level of assistance & satisfaction with the service provided.

Marie Bjornson and her Fairway Mortgage Team are hard-working, accurate, and thorough. Like many I think, we came in with our own set of challenges and through Marie's creative thinking, dedication and initiative we were able to secure a mortgage and close on-time. Buying a house and securing a mortgage is nothing less than high-anxiety. I personally had more than one melt-down during the process and Marie and her team were wonderful and patient, talking me through the steps, answering all of my questions and allying the fears that arose. There are so many national lenders and they may be fine for a re-fi, but as first time home buyers, I think our choice to use a local mortgage broker, who also has an excellent working relationship with our realtors made the whole process a lot less stressful than it could have been with an impersonal national organization. Having had such a positive experience with Marie and her Fairway Mortgage Team we will use them for all of our mortgage needs going forward.

Great experience, great staff, they know what they are doing.