Mortgage

Carolina did a great making the house buying process easier and less stressful. She also was willing to answer any of our questions, and kept us updated at each point in the process. It was a great experience!

As I look back on the whole process of refinancing my home with Valley West Mortgage, I was truly blessed to have someone like Barbara Green guiding me every step of the way. Actually, when I first decided to move forward and refinance, lots of red flags popped up for me. I got a little tense and cautious, as I had fears that I would not be able to find all of the documentation that I needed to see this thing through to completion. After my first phone conversation with Barbara Green and her being aware of my concerns, she assured me that she would help me in anyway she could, and that she would be very patient with me, to make sure everything worked out satisfactory for me. I am very happy with the outcome, and very happy that Barbara Green was there with me throughout the whole process. Thank you, Barbara Green Sincerely, Bill C

It's where I've been doing my banking for years and I'm going to continue with Chase Mortgage until they do me wrong which they never have

Éramos primeros compradores y Rose nos guió en cada momento de la transacción, siempre nos resolvió nuestras dudas sobre el proceso de compra, una persona muy profesional. We were first buyers and Rose guided us in each moment of the transaction, always resolved our doubts about the purchase process, a very professional person.

Jeff Moran is an awesome broker. Made everything run extremely slowly. Closed on time even with issues- 21 days! Nice!

Closed today! Out of state buyer, out of area property. Flawless closing on a brand new Beazer Home @ Burson Ranch, Pahrump Nevada! Thank you Shannon, Jessica and Mike! Brian Frabbiele~Realtor, Better Life Realty, Las Vegas, NV.

I got my home loan through this company and Southern Fidelity Mortgage was by far the most unorganized company I have ever dealt with in my life. It was a terrible stressful experience. I had to deal with about 12 or so contacts because the first loan office I had quit and then the second load office also quit later. By the time I got to the third loan officer I was deep in the process and he was very confused. He said it was the first time doing the type of loan I was doing. I also went through 3 transaction coordinator's because the first one was apparently overwhelmed and the second one got promoted. The third one did not even know she was assigned to my case. I had to deal with multiple other employees from other departments such as underwriting and no one was on the same page and everyone seemed confused. They were terrible with answering the phone, returning voicemails, returning emails, and answering my questions. We had to push back my closing date multiple times which resulted in me paying extra fee's and not because of me. I got everything that was needed fast and at the time I had an 800 credit score with enough for a down payment. For some reason underwriting kept kicking it back putting larger hold's so I could not continue unless I give them more money. After everything was done my real estate agent said his company will never use southern fidelity again. Spencer, the Loan office he liked quite anyways.

Sergio was great to work with! As a realtor, it is crucial to have good communication with your loan officer. Sergio was always available and responded very quickly to calls, texts, and emails. He truly cares about his clients and takes great care in providing them with the best service possible. Thanks Sergio!