Mortgage

Can be quite busy, depending on the time of day. With that being said, the staff are incredibly friendly, which is all you can ask for!

great services

Kiran khindri . The WORST MORTAGE SPECIALIST IN BRAMPTON. Strong suggest NEVER to b dealt with even if u have a great track record or hav been wiv td for a while .. she will ruin your chances of oweing or even investing in anything. She ought to b dismissed an never to b hired by any financial institution. If they value their customers. We had been wiv td for 18 plus years never had any issues. Til we were suggested this level of UNPROFESSIONAL ****. THE LIES THAT WERE TOLD - OUR CREDIT WAS PULLED WITHOUT OUR AUTHORIZATION. AN AS IF THAT WEREN'T ENOUGH SHE GAVE OUR FILE TO HER BRO- IN LAW WHO WORKS FOR A DIFFERENT BANK ..WHO ALSO DID THE SAME SH**T .. Its been 2 years now .. td bank hasnt valued a loyal client .

Went in to open a tax free savings account.i got approached by the branch advisor .. I felt like I was dealing with a car sales representative ... He opened a chequeing account for me and said I was pre approved for a credit card automatically I said but I don't want a credit card I just want a tax free savings account, he said if you don't want the credit card you can cancel it once you receive it in the mail, I said no I don't want the credit card and I don't want a chequeing account either. He did not listen to what I wanted,... Than he tells me okay now I need to see another representative, so I saw another guy and he asks me what I want to do with my money how I want to invest in it? I said no I just want a tax free savings he was confused and I was confused i said I just want a tax free savings account but he opened a chequeing account and a credit card and I do not want neither of those than he goes let me go talk to him and he comes back and says that the advisor told him that in order to get a tax free savings account we need to open a chequeing account first and move it to tax free savings account and cancel the chequeings account after??? I was confused and the investment guy was also confused , he thought I wanted to invest because the branch advisor told him I wanted to invest which was not true at all and a big lie... All I wanted was a tax free savings account and that's it, it was such a headache dealing with this, i was having second thoughts about even branching with RBC, my sister branches at this location and i called her to ask her who she deals with and she told me the assistant managers name so I told the investment guy if I can see her, so he got her for me and I told her how I feel and was not happy, she told me that she was going to cancel my chequeing account and made sure the credit card was also cancelled. She was not sure why he opened a chequeings account in the first place, I was going to take my money and just branch with my other bank I only wanted another bank because I wanted to just keep that for savings and wouldn't Spend it, She made me feel better and more welcome and so did the investment guy, however the branch advisor needs to listen more to what others need and not just do whatever the hell he wants, he didn't even print anything for me to give , however the assistant manager printed out the tax free savings information and put it in a folder for me and explained to me everything, if it wasn't for her I would have taken my money and just walked out... I would never recommended this branch to anyone... I was going to transfer my daughter account to RBC but I will not do that anymore and I might even cancel my account with RBC and just branch with My own banking...

If you are looking for a mortgage stay away from these free lancers. These people have no customer service or care for you. Last minute they will stop answering their phones and no replies to text messages.

Ranjit and his team helped me get the best mortgage deal becides few challenges. very professional and experienced team ..

One of the worst customer service in rbc

I went to this bank after being harassed from Scotiabank, I explained to them what had happened and was emotionally distraught. I felt like I was abused and betrayed by Scotiabank, being a client with them for over 10 years and the way I was treated was horrific. RBC took me in as a new client and treated me wonderful, my accounts are perfect and I wish I had gone with them years ago! If you care about your money you will go with a bank as good as RBC

This RBC branch Manager is an awesome person a true professional and very helpful - Thank you RBC

Walked in to a huge line up. I was at the counter in under 5 mins.the staff at this location are always friendly, helpful, efficient and patient. This is my favorite branch to deal with in Brampton.

Service is way too slow. Tellers chit chat too much. Even when theres a line up.