Mortgage

They were able to get me in my beautiful house in no time amazing group of people

This has been the worst mortgage experience I have ever had. I have applied for a refinance of my house in Houston. The broker, Chalet Morella, has continuously failed to return my calls to keep me up to date on the status of my application. I have called her many times over weeks and left messages many times, and no return call. I finally had to track down the head of the office in Conroe, Texas. It has been a nightmare for me, who has 40% equity in my house and significant income to cover the payments.

When I decided to refinance my home mortgage I initially decided to use my current lender at the time. I quickly became frustrated after the inconsistencies, poor communication, and lack of quality customer service continually occurred throughout the process. Finally, I scratched the idea altogether and decided I would not refinance. Soon thereafter I was referred to Joey Ishee and decided to give it another try. I am extremely happy I did because Joey was excellent! Joey was very personable, professional and responded to my phone calls, emails and text messages quickly with direct answers. Our interest rates and payments were dramatically lowered and the process was smooth and efficient. I recommend Joey Ishee if you looking to purchase a home or are interested in refinancing your current home loan.