Mortgage

Bryan goes above and beyond expectation. I highly recommend him.

Devastated and heartbroken. To echo my husband's review, we are astounded at the unethical business practice of Supreme Lending-Tylman Branch. While he focused on the numbers, I'd like to convey the personal aspect of this betrayal. Business, indeed, is not always "Just business"....or is it? I had a previous professional relationship with Tracy Tilman and Kristin Graham of Supreme Lending, providing photography services for their corporate use. It was through this timely introduction we even considered a different lender than our trusted USAA. I was told by Tracy and Kristin that the benefit of going with Supreme Lending over a big corporate bank was the personal attention and care, advocacy for the client, etc we could expect. In fact, I BEGGED my husband to favor them over USAA because of the relationship we had built... I TRULY felt like I could trust them with this momentous decision in our family's life. Fast forward 13 months. This has become the biggest nightmare and greatest buyer's remorse situation. I won't rehash what the previous review indicates, but merely express the utter betrayal I feel. I never want to assume the worst of others, but after 2.5 weeks of waiting to have the issue addressed and resolved, I feel as though someone has come into my home and stolen money from my family. To knowingly put down numbers that are different from the title company's numbers, so that on paper, the "final number" looks attractive when compared with a bigger bank??? To sit across from a person you have contracted for services, and were shown EXCEPTIONAL above-and-beyond customer service and KNOW their payment would jump that severely, and say NOTHING??? Disappointed doesn't even BEGIN to describe it. Shame on the entire collective staff for supporting this way of doing business. Buyer beware.