Mortgage

Your refinancing mortgage officer is excellent! She is professional, kind, and listens. She is confident and calm in her work. She has superior communication skills. With her I know she is ready to explain until I understand the process of refinancing. She respects her clients. She is very informative, listing the scheduled steps for me needed to get the process complete. She is highly reccomended in my mind to be highly effective and knowledgable in all areas of banking! Hats off to Michele B. at the Barron office at WestConsin Credit Union!

They have a very friendly and courteous staff always willing to go above and beyond for their customers

Peggy was so great to work with. She made sure I understood everything and explained it very well. She kept updated throughout the process and was very supportive! Thank you Peggy!

I lost my card and ID. I came to this location with my passport and was told I couldn't get a new debit card with out a ID. I showed the guy my passport and he said it wouldn't work, that I had to go to a different location and I'm like "why" wouldn't tell me why. Did I forget to say I'm "Black". So I went to the east cap location and got a new card.

I had an extremely pleasant experience working with Paul. I interviewed 3 lenders to find the best one for me and he was the only one that treated me with some level of dignity; the other ones kept telling me I didn't understand what they were saying and overall made me feel degraded. Paul was amazing though! He is always very professional and prompt and took the time to explain everything from the good to the bad and what is the best option for me and why. He takes care of everything and made buying my first home a breeze. When the sellers were being difficult he worked after hours to help me seal the deal! He was even at my closing. He will even contact you in the future is a refinancing offer comes up to save you money! I cannot say enough good things about him. I highly recommend him for your financing needs.