Mortgage

Very friendly, knowledgeable and helpful tellers and staff every single time I have visited. Complete the opposite of the corporate main office who are not at all helpful and quite rude one the phone.

Great people and atmosphere

SO HELPFUL! If I could give this place more stars I would. They made everything so easy for opening a business account, knowledgeable, and friendly. Best service I e ever had.

Heather was very helpful in opening an account. Seems like a nice bank.

I've had an account here for about 10 years, they've always been really nice and very helpful.

Rachel and Noel are an excellent team that strive to make your life easier. We bought our first home through them and will definitely do it again. I couldn't have asked for a smoother experience! Highly recommended!

I have had pretty good service from this bank. I am part owner of a restaurant here in Buffalo, and my partner had a account with this bank which got me started. Since then my wife opened a personal checking account there, and the bank has been pretty good to deal with on the checking accounts. I have no experience with this bank when it comes to loans. The only reason I am not giving this bank 5 stars is because they will close any checking account within 3 days if the balance reaches $0. They are good about calling you and letting you know the account is about to close, but I think they should give you more like 30 days before closing the account. I have another business account at 1st Innerstate bank which I will probably move to First Northern in the near future.