Mortgage

Looks nice on the inside but no employees around or teller station when I went inside. As I write this, first time I have seen anyone that works here and they haven't talked to me yet.

Very friendly when you walk in but the behind the scenes customer service is HORRIBLE! Got hooked with one of their promotional flyers, little did I know the work and frustration it world be to get the money promised after the allotted time frame. I was told I had to be a customer for 3 months and have direct deposit to receive the promo $. I did all this and should have had the money deposited into my account the end of July beginning of August. I am still waiting. The most frustrating part is if you call the 800 # and speak to customer service they blame the bank personnel that opened my account. If you call the Peshtigo Branch your told that they are no longer in the "loop" since I contacted the 800#. Call back to the 800# and get someone new just to be told the Branch Manager should be handling this! I have now been advised that the customer service rep i spoke to yesterday "went above and beyond and that my situation has been "escalated" to please be patient and watch for the deposit". What seemed like a good deal now just appears to be a scam from one of our "hometown" banks.

Knew what we wanted in a loan. Knew what terms worked for us. After dealing with the less-than-honest practices of several other banks, we walked in here and got exactly what we asked for. No muss, no fuss. Very pleased. Couldn't be happier.

I love credit unions

I've been a member since 2008 and I don't regret a single day. This Credit Union is unlike any other financial institution you know. From their high quality helpful knowledgeable staff, outstanding loan rates, or their online banking app and so much more. I am very satisfied and I will remain a lifelong member. Drop the billion dollar banks and get with your local credit union!

So WCCU does a interal withdraw from my Altra Federal account four days before the loan is due but then sends a letter telling me I’m past due on that month? I have bank statement proof they took it out. Honestly? I am very happy my wife and I pulled our money away from you guys and now bank with a well respected bank. WCCU is a joke. It’s not the first time they done it to me and knowing them it will not be the last. If I could I’d give you NO STARS.