Mortgage

Great service., thank you.

Had a certified cheque from their own branch that I needed certified. The teller didn't know how to do that so she got the manager. The blonde haired manager said they dont certify cheques. Wow, totally shocked because yes they do. Craziness. In the end she made it right but was still a huge inconvience.

Great service.

Usually use the drive thru

Huge line of people serving just two person

I don't understand why there have been negative reviews thus far. Everyone here is friendly and they try to get you taken care of and on your way as quickly as possible.

My favorite RBC branch in London. Staff our amazing and very helpful. Thank you RBC.

This is the worst branche ever! Never seen worse staff and customer service in any financial institution. My wife went to make a tax payment and was told to sign a handwrritten note that says 'rbc is not responsible if payment is made to the wrong account and liable for any resulting penalties'. If she didnt sign it then they will not make the payment and told her to go home and pay online herself. She spent half an hour arguing with the teller and then the manager as, neither of whom had good attitudes, to no avail. That is the most ridiculous thing I've encountered. Completely incompetent bunch of staff who are also unwilling to take any sort of responsibility and should all be fired.