Mortgage

This company should be avoided at all costs. They told me they could get me loan, had me pay all the money for inspections and appraisals, and when I got to the closing date they told me they could not fund my loan for a reason that should have been addressed before any of this took place. My loan officers, NATHAN CRUMBY and AMY TRAN are incompetent to do their jobs and should be held accountable for the way they do business. On top that, they do not communicate well and leave you left in the dark during the entire process. Sometimes it took me days of calling and emailing to even get a response. Please look elsewhere if you are in the market for a loan. You've been warned!!!!! Luckily my local credit union was able to pick up the mess they made and closed my loan 2 weeks later.

In and out quickly. They have one of the new ATMs that allows you to choose the denomination, ie., 100 dollar bill, 50s, 20s and 5s...

This company is the biggest fraud in Houston. Owner Steve Cates will quote you a rate and then comes closing time he will come up with new rate and by that time it's too late. State of Texas should revoked their mortgage broker license because they collect your personal information and then seat on it for months and months. they don't answer your phone calls or emails. don't pay anything upfront otherwise your money will be gone for ever.

This company should be closed down by HUD. The servicing is really terrible. I had a roof replaced on my home. They took my insurance check cashed it and sent me 1/2 of my claim check to get the roof started. After it was completed, my roofer had to sign a waiver that he would not put a lien again the house before they would consider sending me back the balance of the check. Now remember I am the one paying the insurance company. They take your money and make interest on it in their bank. The customer service representatives on the phone are really rude. How can they sleep at night treating seniors the way they do. I was told I could pick up my check at the Houston location and could not have it Fed Ex to me. Well today it has been three weeks and they told me it could not be picked up or FedEx to me. I would get the check in the mail after another 7-10 days. If you have a problem, with them, please file a complaint with the state. Hopefully enough of us complaining about them will get them shut down,