Mortgage

I have been working with Mortgage Squad from almost an year now . I am in Mortgage business from long time and worked with many brokerages but so far with Mortgage Squad i have had the best experience . I work with great team and the staff is very supportive . I would highly recommend agents who are not happy with their brokerage to join as i am sure they will not be disappointed

Outstanding customer service! Best broker in the GTA

A Power House Brokerage focused on Service Service Service!!!!!

Service is way too slow. Tellers chit chat too much. Even when theres a line up.

It was a great help from Mr. Iliya Kukshuk to find best mortgage rate in toronto. I would like to recommend him for his service.

Great service. Took care of all my needs just ask for Matt.

Great pleasure to work with! Always put client's best interest as his first priority. Very responsible mortgage broker and he's strongly recommended!

Went in to open a tax free savings account.i got approached by the branch advisor .. I felt like I was dealing with a car sales representative ... He opened a chequeing account for me and said I was pre approved for a credit card automatically I said but I don't want a credit card I just want a tax free savings account, he said if you don't want the credit card you can cancel it once you receive it in the mail, I said no I don't want the credit card and I don't want a chequeing account either. He did not listen to what I wanted,... Than he tells me okay now I need to see another representative, so I saw another guy and he asks me what I want to do with my money how I want to invest in it? I said no I just want a tax free savings he was confused and I was confused i said I just want a tax free savings account but he opened a chequeing account and a credit card and I do not want neither of those than he goes let me go talk to him and he comes back and says that the advisor told him that in order to get a tax free savings account we need to open a chequeing account first and move it to tax free savings account and cancel the chequeings account after??? I was confused and the investment guy was also confused , he thought I wanted to invest because the branch advisor told him I wanted to invest which was not true at all and a big lie... All I wanted was a tax free savings account and that's it, it was such a headache dealing with this, i was having second thoughts about even branching with RBC, my sister branches at this location and i called her to ask her who she deals with and she told me the assistant managers name so I told the investment guy if I can see her, so he got her for me and I told her how I feel and was not happy, she told me that she was going to cancel my chequeing account and made sure the credit card was also cancelled. She was not sure why he opened a chequeings account in the first place, I was going to take my money and just branch with my other bank I only wanted another bank because I wanted to just keep that for savings and wouldn't Spend it, She made me feel better and more welcome and so did the investment guy, however the branch advisor needs to listen more to what others need and not just do whatever the hell he wants, he didn't even print anything for me to give , however the assistant manager printed out the tax free savings information and put it in a folder for me and explained to me everything, if it wasn't for her I would have taken my money and just walked out... I would never recommended this branch to anyone... I was going to transfer my daughter account to RBC but I will not do that anymore and I might even cancel my account with RBC and just branch with My own banking...

Ok

RBC is always the best bank that I’ve ever chosen. Each branch is perfect. Patient, effective and smart staff.