Plumbing

We had Barry install a Rinnai tankless water heater and love it. He changed over all our Natural gas regulators for a higher pressure meter. He came back to finish and take away the old tank. He was on time and provided us with timely communications. Thanks Barry!

I used dales plumbing to change out my poly-b piping in my rental. the price was great and service was even better. Joan looked after so much for me since I do not live on the island. I highly recommend their services. and will use them to hopefully install a hot water on demand system in the near future.

There are not enough stars to represent this company! They were fabulous. Replaced all the water pipes in our house. They responded immediately to my request. Started work the next day. The workers never stopped working.....they worked constantly until the job was done barely stopping for breaks and in fact one day, not stopping for breaks! The price was reasonable and within the quoted price.

Great customer service, ahead of schedule and less expensive than original quote! Great tradesman!!!

I have used the parts and supply store, not the flashy retail storefront on the connecter. To access this department, enter from the backside of the store on Fitzgerald. They were able to supply me with what I needed, when no one else in town had the product.

Bartle and Gibson has exceptional customer service and is always willing to help out. It was close to closing and the salesgirl was open and accepting of all of our questions. It is the only place I will go for plumbing stuff.

TLDR: Don't use these guys. They'll destroy your yard, refuse to fix it and Dominic doesn't answer his phone. They replaced the poly B pipe in my house. Inside seems OK so far and was done quickly. Then they pushed back finishing the job twice (replacing the connection to the street) with lame excuses. Do you honestly think that we believed that a professional plumber would not know to call BC One to find out if it was safe to dig? When they finally got around to finishing the job, they refused to bed the pipe in sand, saying that the dirt in our yard was sandy enough. They then asked for a rake because they didn't bring one. They cut two irrigation lines, didn't backfill the trench enough (so it looked more like a ditch in spots), didn't rake dirt into the gaps in the sod (because, no rake, professional huh) and tossed the excess dirt into my nice garden beds on top of my groundcover plants. This wasn't even decent dirt, it was sandy with large clay chunks and rocks. When I complained, Dominic said he would come take a look the next day at 9am. He didn't show until after 10 and I had come home to meet him to show him what I was upset about. He wouldn't answer his phone to let me know what was going on either. When I looked at what they had done to resolve the issues, the only thing they had done was repair the irrigation lines. I get that where they had to dig would have some damage, but destroying my gardens (nowhere near the trench) was unnecessary and ignorant. Refusing to have his employees fix the damage they cause, completely unprofessional.

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