Shuttle & Taxi

Wow, Worst and most rude driver i have ever experienced..And im from Vancouver. There really needs to be another cab company in town, Then i would NEVER use this service again. It is not ok that this cab company treats their customers like crap because they are the only one so they figure they can. To be honest, This driver disgusted me!!

useless company take forever and are quite rude

Hard to got hold of. Very restrictive operating times

quick to arrive, polite an nice guys cab #14 they sent a texto to the number that made the call when the cab arrived

By far, this is the best cab experience I've ever had. Very courteous on the phone, accurate wait times, punctual drivers and very nice, clean, comfortable cars. I will always make a point to use this company. Customer service is next level at WestCabs.

Stinky taxi smells like an ashtray, cause the driver smokes inside it. The driver smells urine and sweat because he did not shower. Perfect combination, no tips for this appalling service!

good place , ihope from Good that live here

If i could give this company a 0 I would. I am so incredibly upset, The limo i ordered didn't arrive, i had a suv limo instead. The limo driver took us on an hour + trip instead of it being a 35 minute drive, we were rushed for our pictures and now i have less pictures to remember my special day by. Because he took a longer route (and the companies excuse was he apparently asked my photographer which route to take) they charged me for additional time that i did not authorize on my credit card. I have asked for details and have been accused of lying and they won't give me the gps information direct from the company. Please take your business elsewhere, no bride should lose out on wedding pictures for a business so they they get more money!

Thank you sooo much for removing a burden for me so that I'm able to go straight to work.

Horrible. Picked up at YVR at the taxi stand. Driver handed his phone to me so I could enter my destination. When we arrived, I told him I needed to pay with a credit card. Driver immediately started yelling, telling me I always need to pay for taxi service with cash. I should clarify I was a female passenger traveling solo. I suspected his reaction was due to that fact. The driver then said, "I will take $20 in cash for this trip, just give me cash." I told him 3 times I had no Canadian cash. Finally he pulled his credit card unit from the dash board, slamming the the dash door shut as he pulled it out. Then, once I entered my credit card info, he tried to select the tip amount on the unit!!! I told him, "No, I will choose" and changed it. Driver dumped my bags on the street, slammed the door and drove away. I will never use this company again!!!

Called a cab for my coworker so she could get home because I don’t drive. First time this person hung up on me I was simply being passed the phone from my coworker to repeat the address. I called back and told her my address, she failed to understand what I was saying and told me my house wasn’t real because she couldn’t find it and then hung up on me again. Rather upset at this point, I call again and this time we managed to get farther in the conversation and she can’t seem to understand the letter “Z”. I spent it, said zee, zed, even said it was the last letter of the alphabet... and still nothing but rude remarks. When she finally got the letter “Z”, we moved on to the next letter which was an “E”, and she kept saying “A?”, and then hung up on me for a third time!! This is stupid, either upgrade your phone systems or update your employees to preferably people who speak the english language. Even my coworker was like what the hell.

Needed to send Dialysis to a Patient in Gabriola Island, BC. from Nanaimo. Call every courier in Nanaimo and they all refused to deliver to the island. with no Hesitation, Yellow Cab, took the call, dispatch driver to air Canada to retrieve shipment and went right away to deliver the Medication.

The drivers were great and extremely friendly. They were also safe and on time and the transport was very comfortable. We even got to learn a bit of history about Whistler and Vancouver on the way. I would highly recommend this service.