Shuttle & Taxi

Woreis taxi and poor customer service. in excelsior mn area

Awesome taxi service by Metro !! My wife and me are using them every week!

Called for a taxi 3 hours an advance, the taxi was not there on time. When I called to ask where the taxi was the man proceeded to tell me too bad he doesn't care if I am going to be late to my appointment even though I called 3 hours in advance. He stated there would be someone there to provide me a ride within 6 minutes. When I called 20 minutes later he said he isn't sending anyone, and to call someone else. Horrible customer service, and don't even show up on time or at all!

nice cars i will use them again

Not bad when you need a quick ride. The driver I was with was friendly so I give it a 4 stars 🌟

Highly recommend this company - they are good people that you can count on.

Love arrowhead

Shitty service. Hung up on me 9 times. Finally called with different # and asked why they hung up on me and said we Dont pick up there and hung up again.

6:00 PM and not able to connect with anyone. Was forwarded to voice mail. This is not how to run a business for serving the community

We were stranded in 30-degree weather for hours waiting for another service. We called Harriet and she came within 15 minutes. What a life saver! And such a great person, too.

I have been a customer since sept 2017, due to a injury left me unable to drive. Grove Taxi has went above and beyond to accommodate my appointments and crazy schedules. Thanks you so much for your continued awesome service!!!!

They replied to my reservation request immediately. Driver (John) showed up earlier and waited for us patiently. He was great. Totally recommending their service.

Useless and rude, half the time these fools don't even show up when you make an appointment then when you call and point out theri mistake they basically say too bad we don't care, but if you're a minute late you can be sure the money grubbers will charge you. Also watch out, there is a base rate but if the driver knows he can rip you off, he will. Do yourself a favor, call an Uber, they know what service is.

I wish I could give zero stars! I haven't even used their service yet and already want to kick myself for booking with them. Their travel times on the website is not clear or easy to find, I booked then realized right away after clicking 'submit' that it would not work for my family to use their service as we would miss our flight. They will not refund under any circumstance and have zero compassion. It is not cheap for a family of 6 to have to forfeit this cost.

I highly highly recommend this place for fast friendly affordable service

Amazing customer service! Clean vehicles, and was always on time! Thank you again, and I will be using this service again.

Remarkable service. The prices are more than fair compared to other flat rate companies. From my experience, I would highly recommend it.

I had an overall really good experience with them. I called late at night, they were courteous and helpful. I wasnt from the area, so I wasn't the best at giving directions but they figured it out and helped :)

He is very friendly and nice