Shuttle & Taxi

perfect timing, clean vehicle, polite driver.

Joe and Andy are always on time or early to pick me up and very nice. They have very good rates better than anyone else. I have used many times!.

Very reliable and quick service

Try to get a pick up. And drop off. Less. Than one. Mile. Tried. To charge me. 67 $ for. That. Then had the nerve to say theythe cheapest around. Do not. Use.

I have used this car service more than 10 times now and am very pleased with their service. Everyone has been very freindly and easy to deal with. The cars have been clean and seem to be well maintained. No complaints.

Ohio Connection is super! We were there over Father's Day weekend to visit the Rock & Roll Hall of Fame. Excellent prompt service - Shane the driver was great. Gary the owner is outstanding. Would highly recommend & use again. Thank you!

When I had to get to the hospital for my husband they were at my house in 10 minutes. And got me QUICKLY there.

On time and very friendly staff.

This taxi service has gone above and beyond to be available when we have needed them. Very courteous and friendly to deal with.

If I could give less than one star I would. I called on the Monday before the requested ride (on the following Sunday) to set up a one way ride from the St. Ignace starline ferry to CIU airport. After recieving my $80 quote and clarifying the correct ferry times and pick up times, I was told everything was good to go. I end the call and there are no email confirmations, calls, or reference numbers. I assume because this is a small scale operation, this is just the norm. Fast forward to Sunday. I call the company to figure out where my ride is/ see if I need to go somewhere to find my shuttle at the ferry launch. ..and my reservation doesn't exist. The operator has an attitude and asks who I spoke with...well I don't know that answer. The only information I have is what shuttle I am supposed to get picked up on, and the ferry stop I am at. After saying I was supposed to get picked up at 1 pm, it is responded to with a "well I have no record of that, and we would never be able to get there in that time." Instead of having an empathetic approach, the operator approached the situation defensively and rudely. I wouldn't have booked them even after that because of the attitude they had. I am not familiar with the upper peninsula (I was in town for a wedding on Mackinac Island) however, I am a pretty seasoned traveler and this treatment and the unprofessionalism really shook me up. I imagine this happening to someone who may not be as fast on their feet, or have the back up resources I had and I am terrified, because the feeling of being stranded becomes very, very real especially as it becomes clear the person on the other end of the phone is more concerned with covering themselves from blame then making an effort to fix the situation. Long story short, consider renting a car, getting another local service from your destination, or have a friend pick you up. When traveling to catch a flight this level of unprofessional behavior really is an unnecessary piece of any travel day.

Excellent service! Reasonable rates and very prompt. I highly recommend!

We dealt with a Brianne regarding our inquiry, itinerary, payments, etc. She was very accommodating, helpful, and replied to concerns promptly. Upon pick up to drop-off, everything was smooth and was able to stay on schedule. The driver in which we regretfully do not remember his name was very patient considering the amount of passengers and traffic since our wedding was on a Saturday afternoon. Their services went beyond our Wedding Day: we discovered we forgot a BOSE speaker on the trolley. We called there dispatch in which they informed us they'll touch base with us in a few days. They did, and informed they found the speaker and made arrangements to pick-it-up. We highly recommend, the trolley was a big hit for our Bridal Party, and the City of Buffalo as we good numerous honks and thumbs-ups!!!

Excellent driver. Courteous and receptive to courtesy. The driver that I had was truly a credit to Liberty Cab driving service.

***** star