Veterinarian

Great service

Super! Personnel accueillant!

Very livid and disappointed. Had my baby of 13 years put to sleep in March, they said they would send out the pawprint. It is now July and when I called about the pawprint I got the run around for two days saying they couldn't find it. My mother went in yesterday and was given nothing but attitude and only to be told it was thrown away. When I called today o got attitude and for them to say they threw it out. They told me they tried to call us which is an absolute lie as they had two numbers to call. When I stated she was lying she said when she called the numbers were disconnected which was another lie as my number had been in service for over two years and my parents over 5 and not once in these few months were they ever disconnected. They have no compassion as to us getting the last memory of our pet. Good to know they have zero sympathy for the whole issue and can just get rid of something like that. I will NEVER take an animal there again because I don't feel like getting treated like trash. Thanks for breaking not only mine and my mother's hearts but my four children's as well...

Friendly staff, compassionate when we had to euthanize our dog

Personnels très sympathiques, courtois et compétents. Dommage que le bureau ne doit pas ouvert plus souvent.

Good service

More bilingual personnel needed for you English clientele

The whole staff is great, always greet you with a smile. Pricing is very competitive when comparing to other clinics. Doug will always make sure all questions and concerns have been addressed before you leave the establishment.

tres satisfait des soins

Same issue as Darin. We will not bring our dog back as the pea gravel in the blazing hot summer days burned our dog’s paws. Instead of calling us, as we could of made arrangements to have her picked up, they kept treating her with the same pink liquid for the next 2-3 days. End result was a dog that suffered for a good week before it healed and a hefty vet bill. Since then, we refuse to put our dog at any kennel that doesn’t have grass play areas.

Best Vet Dr's around.

Friendly, knowledgeable, helpful

If I could give a no star rating I would. Walked in told the lady at the desk what was going on and wasn’t even taken seriously. Went to the spay clinic on East 14th Street in Des Moines and had no problems and my dog got the meds he needed! 0 out of 10, would not recommend .

I have been taking my animals there for years, they are very capable and kind.