Windows

We replaced all of our exterior windows (front of the house, side windows, back sliding door) So we need windows covering Blinds with flair salesperson that we worked with was very helpful in educating us on their products and selecting our rollers blinds. Once the blinds arrived, we were pleased with quality, finishes, and installation. However, we had some concerns with the installation. There was only 1 installer for our full house, so installation took full day. With only 1 installer, we found that there was less attention to detail. Overall, we're satisfied with our rollers blinds, but were expecting better service throughout the installation process.

We would recommend Wayne Thurber of CANA Windows to anyone! He was very professional and timely. He was very articulate and understanding of our needs. Cana Windows price was almost a dollar for dollar match against our other 2 quotes. We did not pick them for the job BUT we cannot blame them as it was just our need to have the windows installed for a pending sale of the property. We will keep Wayne's business card and share it for future needs!! CANA should be very proud that they have such a dedicated professional employee! Thank You Wayne Doug and Diane

NEVER WORK HERE! (Call Center) Incompetent Supervisor. She leaves me unsupervised on my first week there and then comes in the next day claiming there was multiple time frames where I was not working which is completely FALSE. I was working on a PAPER she gave me instead of the usual EXCEL spreadsheet that we use, therefore the spreadsheet showed inactivity. On top of that, she tells me to arrive and leave 15 minutes earlier because she needs to catch the bus, only to find out they actually deducted the 15 mins off my paycheck without even telling me. They should have some sort of check in/out system, or cameras or at least an actual supervisor that does her job correctly.

I got a patio door from EuroStar about two months ago and I couldn't be happier. Great Installation crew, they put drop sheets down to make sure there wasn't a mess when they were finished. Would highly recommend their product and service.

AW is a excellent company. The service is amazing. Really it is. Not just whitewashing. Tyler is the sales person I dealt with. Ask for him. He follows up on orders, and knows the products he is selling very well. We had delays in construction due to the weather and they were able to delay delivery of windows and sliding doors to accommodate the construction schedule. That was a huge bonus. I like the way they do their estimates. The estimate is itemized by the amount of details you are ordering. Not just some lump price that is a black box and you don't know what you are paying for. The product is also high end and the pricing is affordable. You can spend as much as you want or stay within a limited budget, but you still will get a good product. I can't say enough good about AW. I recommend them to all contractors & homeowners. You will be happy.

Excellence blinds, very quick turn around, a great value when they are on sale.

We built our home in 2010, just when Roberge had a new contractor do their windows and they were all done wrong, Roberge replaced our glass but we have no one to install over 12+ glass in various sizes. What a rip off.

The real deal. They do what they say. Our install today exceeded my expectations. Professional and good value. Returning customer

My house was built in 2006 and has all Dalmen Windows and Patio Door. To say the least, they are made of very high quality material and I would highly recommend them to anyone looking to replace their windows or for a new construction. I recently built a separate garage and shed and called Dalmen Pro to install my windows as I wanted the same quality and peace of mind. The service was courteous and phenomenal! It us rare to find companies like these anymore! Thank you guys!

Our friends told us about KORAL Windows when they got their front door replaced, they were so pleased with their services they recommended the company to us. Outstanding craftsmanship from start to finish. The installers were great with every step. Helping us to choose trim options and accommodating us with any concerns we had. The main installer was on top of the project, keeping the team running smoothly and on schedule. Highest recommendation!

We had an excellent experience and highly recommend Ali. We had our driver side window broken in a theft and called Ali at about 3pm and he had a new window installed by that evening. Great price, excellent service and very friendly.

Very good service

Your truck got some scratches and it now say "European ass and pain". I will never forget that.

Advanced Aluminum did an excellent job installing our custom-ordered doorway and were so professional and courteous in their work. We are so happy with everything that they did, from taking away all the debris to making sure every line of caulking was perfect. We will eventually be purchasing a front door and windows and will not hesitate to use them again.

Last year Advanced View installed a new patio door in our 25 year old home. We were impressed by the quality of the product and the professional workmanship. The new door has eliminated the drafts in our dining room! We will certainly be using Advanced View again for any further work, and would not hesitate to recommend them to anyone. In fact we have recommended them to family members who have gone on to use them. Excellent company and service.

Stay away. Do your research. My builder used Chantecler for all of the windows and doors on my home, so it was certainly not my decision to use this company. My builder has since stopped using them as most of their clients have subsequently had issues with Chantecler. I'll try to be brief but essentially I've had issues with product, service and warranty....everything!! Note: Their warranty is just ten years and covers parts ONLY. Labour is only covered for the first two years. Similar companies in Ottawa offer a twenty year, fully transferable parts AND labour warranty. Again...Do your research. 1- 1st year: Trim around my front door began literally falling off the door frame. I also noticed that some trim under one of our windows had come loose. Called Chantecler. The woman in the 'service' department was less than pleasant. On top of this helpful attitude, Chantecler requires that you be home between 7am and 4pm for a service call! That's a nine hour window! I can understand the need for them to book a window of time, but an entire day? I pushed back, asking for a narrower window, and was refused. I scheduled the repair and, as required, took a vacation day. I was given a date two weeks out. A few days before the work was to be completed I receive a call saying that there was a mix-up and that I would be re-scheduled for six weeks out! 2- Another entire day off and now they had the nerve to not show! After informing Chantecler by email of my displeasure, Frédéric, the ‘service’ manager responded, slightly apologetic, that someone on the crew was sick and this resulted in the no-show. He offered to have them come “first call of the day”. Apparently first call is 9:15am, despite the fact that Chantecler usually insists that their customers remain home starting at 7am. The crew arrived and guess what? They had NONE of the supplies needed to complete the work! 3- Time to re-schedule again! First call of the day. By 9:30 nobody had arrived. I tried calling Chantecler for an ETA….no answer. Fearing this was another potential ‘no show’, I headed out the door. As I was leaving (now about 9:45) the crew arrives. While I understand that Chantecler is about 45 minutes away from my home (in traffic), this meant that the crew did not leave the warehouse until around 9am. Not acceptable. I instructed them to complete the outside work and that once again I would need to book a service call for the interior work. 4- Well…..the outside repair was terrible. The crew was supposed to fix a small bubble that was causing the cladding strip to separate from the wood frame. To my surprise, after the ‘repair’ was conducted, a larger bubble emerged! In fact…the bubble was now permanently caulked to the window! On top of this, the actual caulking job was ‘sloppy’. Another email to Chantecler……Another appointment. Finally things were fixed. 5- Two years later. Now, moisture has developed between two panes of glass on one of my windows. The pane obviously needs to be replaced (a simple 20 minute job). I was under the understanding that I would be covered under a 10 year warranty with Chantecler. But it turns out that the ‘terms’ of the Chantecler warranty make it almost useless. I call/email Chantecler. This time it took two weeks for them to even acknowledge my emails/phone calls. I’m also being treated to ‘curt’ one liners. Basically, according to Frédéric, the window itself is covered under warranty, but not the labour. Because I live ‘outside’ of their area (I’m in Ottawa and Chantecler is across the river in Gatineau), there’s a minimum $150 charge to do anything at my home. And of course I also need to make myself available for an entire day if I want them to come. Frustrated, I made a quick call and I learned that I can get Verdun to come and install the same pane for $200 (including the actual window)! Incredible. I’m so done with this shoddy company.