Countertop and Tiles

Had a very positive experience. Barbara, help us with tile selection, and associated pieces and parts. Service counter was exceptional, answering numerous questions ( I have been out of the business for quite awhile) explained the new systems available. Good advice and they nailed the estimates on the tile and materials required. Only excess was on floor tile. Returned excess no problem. ( Can't return special order stuff, which I completely understand). Thanks Dave

The sales person Sarah was friendly. However the installers were a real problem. The supervisor Jason was extremely rude yelling at me in my own home and refusing to answer questions. The other two men were pleasant but put the back splash in wrong causing an unsightly seam. The silicone along the wall was all over the quartz. I was told the silicone was paintwork but it is not. The opening for the range was also uneven. When I wrote the store about these issues I never even received a response.

Huge selection and helpful staff. Best prices by far. The kitchen department is amazing, gave us many ideas on how to design our own kitchen and countertop and backsplash.

Every tile you can imagine

Love our granite counter tops moving in April I'll be back

Great work and pleasant staff.

Great customer service. Care about your project and how they can help. Would recommend them to others before box stores

Duca Tile should be avoided at all costs. They are dishonest and say whatever they think they need to in order to get a sale. Their shady reputation will travel quickly in communities like Holland and Saugatuck.

After visiting and conversing with multiple tile stores we chose Floorology in Rothschild without hesitation. Right from the start, the employees were helpful and demonstrated exceptional product and "how to" knowledge, and their suggestions were shared even though prior to discovering Floorology, one of our tile purchases was from a private home owner with left-over tile. (We purchased wall tile and cut rock tile from Floorology.) As first-time tilers, the suggestions, product knowledge, and installation knowledge the Floorology owners shared with us prevented us from making errors that would have been problematic down the line. Due to the exceptional service we received, we highly recommend Floorology!

Extremely helpful and friendly; Knowledgable staff

Had a good variety of electrical components and EMT available, so we were able to make due with an alternate product since they did not have stock of the size we wanted. Parts counter staff were friendly, chatted about local stuff, and helped us retrieve the conduit from the inventory shed. Store seemed reasonably well maintained.

Would not recommend. Expensive. They are contracted through Costco, Lowes and possibly other places.I had to cancel my contract. I called to cancel before the measurement/templating appointment and they charged me $150 as "measurement appointment cancellation fee". Had to make three trips to Costco ware house to get the remainder of my money returned back to my credit card

Not very helpful at all. We walked in and didn't get a hi or asked if we needed any help.

Love my kitchen counters and computer desk! I would never use anything but granite in a kitchen ever again and I wouldn't have it done by anyone but NIAGRA GRANITE

The staff at Solid Surfaces was very professional and couteous to us when we visited the store to get some ideas for our kitchen. Marylou showed us around the showroom and explained to us in full the different options we were able to choose from. This place is awesome.