Furniture

This Store has priced an item incorrectly, sign above the item stated 24.99 when I got to the till the price came up as 99.25. I stated no that it had a sale ticket on it for 24.95 that I wanted to speak to a manager because did not think it was right that I pay 99.25 for something that marked as 99.25. The cashier said the manager would not be in for 15 minutes for that department, I said that was fine I am sure I could speak to the store manager. Instead the clerk tried to call another employee that worked in the section to the front. I asked if she was a manager the cashier said no, I said well she will not be able to help me then. The Cashier then flags someone else down to come speak to me this man does not introduce himself and is covered in dog fur. I ask are you a manager he says he is the customer service manager. I tell him that the item was mislabeled and would like it for the price stated on the sale tag. He gets very defensive and almost starts shouting at me stating that was not reasonable and he can’t sell something below cost, I have been calm through this whole interaction and state that it was not me who mislabeled the merchandise and was jusitfied in thinking that the item was on sale even though the product numbers don’t match because the size is the same on the sale item and the name and brand are also the same. I don’t know how to match a product number to a sign and would not think to do that. I asked the manager what he could do to rectify the situation. He says he is not giving it to me for the price, I ask him what he can do. He says not that. I say I understand but I want the situation recitified since it was there error. He storms over to the customer service desk taking my phone I had on the counter with him slams on the keyboard a bit then tells me he can give it to me for the last sale price of 29.99 I say that’s fine, pay and leave the store. I was intimidated and belittled by this man, for a manager of customer service this is poor, this is the example this store has to follow, very very sad. Kept calling me Ma’am I don’t appreciate being called ma’am. Will not go back to this Canadian tire.

Excellent customer relations. Very helpful

They had the makeup hair dye perfume closed off. I needed hair dye and couldn't get to it. I also wanted perfume. If I ever shop there again it will have to be a good reason. This walmart sucks. Twice this walmart has annoyed me. Don't need a third. But if ur going Dec 22 today for any of the above mentioned. Go somewhere else.

Great prices on quality carpet and furniture. Excellent installers.

Good deal on two twin mattresses.

Owner is very friendly and helpful, heck he'll even let you borrow his truck if your near by and need to pick up a bed or furniture.

Company completely screwed the pooch on customer service. I purchased a $300 stool that had the foot rest break within 1 year (I'm a tick over 200 lbs so I'd hardly call it undue strain). Tried to cash in the warranty for a fix and a month later I still do not have the correct part and I can't get an email response. We've spent thousands of dollars with them and this is really what we get? Service is important. It totally baffles me how companies just do not get this. Anyway, opportunity to retain a customer turned into a lost customer for life who left a bad review. Good business model.

We had a wonderful experience at Bobs today, Shawna R. Was so helpful and knowledgeable about the recliner lift chair we were looking at. The remote was not working for the chair and Shawna went to three different chairs until she found the remote that works. We appreciate all her hard work and such wonderful customer service. Thank you again and we will be back!

Good price. quality products. Free installation. Only charges on delivery over 15 miles.

My wife and I worked with Mary she was an amazing sales associate she helped us with our day one purchase and we loved her so much that when we need it two more couches we came back the very next day and asked specifically for Mary! Our experience with Bob's furniture was amazing we got two couches two beds and a coffee table and everyone in the store was amazing from the staff that took our payment to the amazing sales associate Mary I honestly couldn't say any better things about this place, but thank you!

Incredibly rude individual! He gave me his price for a house call to check my dryer and before i could comment he says "if thats to much then go find someone else"! Im just stunned! Does not even deserve the 1 star!