Home Nursing

My mother loves it here. The people are very good to her and she really like the food. She has nothing but good things to say about this place.

The staff are highly professional and friendly.

Caring staff who made our day of admission smooth and successful. Beautiful facility and welcoming atmosphere. Looking forward to spending time with dad here! Thank You everyone!

they killed my father by leaving all four of his bedrails up. they were trying to illegally restrain him. he asphyxiated. that Lisa Speller is no damn better than Elizabeth Wetlaufer.

Expensive. My grandma pulled out as she still had her mind. The facilities need to be updated. The elderly people don't like it. And seemed very sad when I volunteered here. Serial killer worked and killed old people here. The staff is nice, it is always the management that have control over the looks of the place. And it needs to be brighter in there. The residents are rolling up to the door for daylight.

As a family member of an elderly resident, I am pleased with the facilities for the most part. All staff are friendly and caring. Building maintenance requests however, are dealt with very slowly it seems. ie: interior window trim has not been replaced where new windows were installed almost a year ago. Another example: The carpet runner on the main staircase in the Mansion is frayed on the lead edge of the stairs in some spots. It has been "patched" with what looks like clear packing tape, which could be a hazard. Residents, visitors and staff use these stairs. There is definitely a potential for someone to have a heel catch on the frayed stair covering. A proper replacement or repair needs to be done before someone gets hurt.

Thank you Jennifer for being there when we couldn’t. When the doctor said my mom had to have someone there for her I was in a panic since I work 2 jobs and didn’t have the time. I couldn’t believe how quickly you answered our questions and reassured us that you would look after everything. In 2 days she had a great team in place with compassionate caregivers who looked after everything, including taking her to the doctor and for her tests. Great Job!

my wife needed home care for a needle everyday for a blood clot,we had 1 great nurse for 2 days and then the management said Cheryl could come to the clinic for her shots, she can't freaking walk ,but they don't care ,they said they made a 84 year old patient come down so Cheryl should be able to do it. What kind of idiots make a sick 84 yr old come to the clinic. They are rude ,unprofessional and don't have the brains to work there.If anything happens my lawyer is on notice

My family and I contracted Home Instead to provide additional care and companionship for my mother when she was in Long Term Care. I was extremely happy with the service as we retained the same caregiver for over three years. The care my mother received was exemplary and she called the caregiver "her good friend". The caregiver was a tremendous support to my mother and to me and my family as the caregiver was a scheduled companion for my mom which allowed for my mother to enjoy additional activities in the LTC home which she would not have been able to access without the caregiver. Home Instead is a worthy recipient of the Integrity Award for 2018.

They take great care of my mom there.