Hotel/Motel

Stayed here for may long weekend, they were nice enough to let our dogs stay as well. Whirl pool suite was amazing, would definitely go again.

Nice, clean rooms in a good building but where they really excel is in their customer service. The staff was probably the most accommodating I have seen in a hotel thus far.

Really nice place to stay, owners are really nice and there are good places nearby to shop at and visit

Great quiet place to stay. Rooms extremely clean. A home away from home feeling...pool was beautiful and the rib dinner to die for....definitely 10+ score...

Our car had broken down on the Highway. Lovely staff waited up late at night for us, was underatanding of our predictament, and drove us to a restaurtant in the morning where we could comfortably wait for a friend to pick us up. Clean rooms, great wifi and TV. We slept well and you can't beat the price.

Excellent food and service for a good price.

Excellent accommodation and superb breakfast.

I love that the Mount is walking distance to University Hospital. Spending all day at the hospital, while my husband recovers from heart surgery. It was nice to come back to the mount for a good night sleep.

Food was good. Menu price for pitcher of beer differed from price on bill by $3. Jalapeno peppers were banana peppers. When politely brought to attention of waitress, she got her manager who basically implied we were being bitchy by bringing this to her attention and no offer made to credit our bill by $3. Whatever happened to the customer is always right and disdain for false advertising?

Great location with amazing staff and lots of returning guests. Easy walk to the beach and parking onsite.

A place to bed down for the night not allot around. Peaceful though

We stayed at the hotel while they were in the process of renovating the whole building. No noise or construction and the rooms are absolutely beautiful, very clean and modern. The location is so convenient it's right on Richmond in the downtown core and we were walking distance from everything. The only downfalls were the mini fridge was very mini to the point we could barely fit anything. And the rooms don't come with a parking spot included which adds $24 per night to your stay. There are city lots around but no other overnight parking options.

The armouries were lovely, quick and easy to book my room and a smooth transition to check in, they even provided an option to check in via mobile which is a great option. The room was gorgeous and the staff were very friendly. This was my second stay at the armouries and definitely won't be the last.

Excellent facility. Very clean rooms, friendly staff, comfortable beds, I would absolutely stay here again.

It's always important for me to feel comfortable in a room, since countless others have slept there. I reay enjoyed the Residence in because it feels like home away from home. The walls are nicely insulated so you don't get bothered by the other guests. I am picky about pillows but they weren't bad. I would recommend the big you're looking for a reasonably priced place with good accommodations.

This is a very nice family owned business. We had a great stay. Room was comfortable and clean. We will be back

Friendly staff, breakfast was good and was kept well-stocked by the staff. The rooms are in the process of being renovated, it seems. Beds were comfortable, bathroom was good, but AC was pretty loud. Should be pretty good when they're finished.

I hope this will stay as the WORST costumer experience ever! We had booked a room to spend one night to see the Mapple Leafs hockey team play at Air Canada Center. After waiting a long time for the receptionist to come (we had to wait 20 minutes despite the reception being within opening hours), we saw that there was a price difference between what the booking said we will pay, and what he wanted to charge on the credit card, and asked what is this difference about. The guy went ballistic, saying that we should go somewhere else if we have a problem with such a small difference of price anyways, and that we don't appreciate the offer. There was no way to interrupt him as he was in a tirrade of verbal aggression towards us. Prior to that, they took a scan copy of my credit card, saying that this is normal, despite me protesting that this not a practice anywhere, and I've tried hotels and guest houses in over 60 countries on all continents. Now I am monitoring my bank account to see if they are trying to misuse my credit card. Stay here only if you are on the tightest possible budget and can tolerate the worst costumer service I ever experienced.