Optometrist

Great place to have my eyes tested friendly staff and good prices

Great employees who really care. Everything was perfect and professional. Expensive but what optometrist isn't.

Got an eye exam from Dr Lobo and picked up a pair of shades. Great selection at sweet prices. Dr Lobo is awesome! will be back!

They were very helpful with finding me a specialist with my condition! Always very willing to answer any questions that I have.

I went with my mother to get my eyes tested. We were able to get an appointment within a couple of days, and were satisfied with the eye exam process. But when I got my new glasses, there were red lines around any white writing on the screen. When we examined the Transition lenses, the film on them was splotchy, and there was a circular spot in the center. My mother took them back, and they polished the lenses. I tried using the glasses again, but still saw red lines around the white writing. The frames also did not fit properly--the nose pads were pressing in too close to my eyes, and the heavy metal frames were pressing on my cheeks. We made another appointment with Dr. Cloarec but had to wait 3 weeks. The optometrist assistant gave me the same tests she had done the previous month. She didn't explain why she was doing this all again. She kept trying and trying to get good tests on the retinal imaging machine, which was really hurting my eyes because of the bright laser light. I got extremely upset and was crying, and telling her I didn't want to do this test again, but she kept insisting that the Dr. wanted it, even though I was saying "no". Finally, my mother said that "No means No" and we left that room. Dr. Cloarec told my mother that she should have explained why we wanted the appointment (she had done so). He said he didn't have anything to do with the frames and lenses, and that we had to talk to the other people in the office. In the frame department, the assistants acted like I shouldn't have any complaints about my glasses, but after some discussion I did get a pair of plastic frames that fit properly, and regular (not Transition) lenses. However, because the incident in the testing room, was very traumatic, I would NOT ever go back there. It has been a month, and neither the doctor or the assistant have apologized for this.

Optometrist that you can talk to and they will look into your concern.

It’s amazing

I had a wonderful experience during my full eye exam last week at Lacombe Vision Centre. The facility was immaculately clean with a wide range of choices in glasses, and personable staff who were ready and able to help me choose some new specs. My appointment started positively as the lovely English lady covering the front desk escorted me to the initial testing room and collected all preliminary information with a kind and positive tone. The eye exam itself was with Dr. H, who was soft spoken and meticulously thorough. Overall a great experience... a place were I will definitely go back, and will book my two year old son's very first appointment, as I am confident that the friendly staff will take good care of him!

Je faisais affaire avec une lunetterie à Olds et la qualité des lunettes était mauvaise . Je me suis rendu chez iris à Red Deer non seulement je ai eu un service en français mais la qualité des lunettes et service après vente et consultation est supérieur à bien des endroits. Julie mon optometrist depuis 2 ans à surpasser mes attentes et ce même avec mes enfants et ma conjointe. Elle est entouré d'une belle équipe aussi.

Excellent optometrist and eye-wear company to work with. I would not hesitate to recommend them to any of my friends and family.

The front desk was very knowledgeable and friendly and answered all the questions I had. Would recommend

Will not go anywhere else. The best doctors ive seen.

I had a normal cough and cold, he could not treat that also. Very worsed experienced.

Great customer service, friendly staff and great Doctors! Could not be happier!

The ladies of the business are quite rude. The gentleman are the kindest and most helpful. I wanted to change optometrist, but the gentlemen are kind and effective. The rude ladies I could do without. Hopefully they do something about it