Optometrist

I called to make an appointment and qualify for a yearly OHIP eye exam. Her staff advised that the Dr will not see any new OHIP patients anymore due to the action between optometrists and OHIP payouts. They then told me all about this action being taken (like I have any say in this) so I was refused an appointment. Upon looking into this matter myself it has been made clear that as of September 1st this may be policy until an agreement is reached, however it was August 2nd that I called. So she is denying patients who may need help have an eye condition that can get worse to the point that there is no longer anything that could be done to help. Ignoring patients is a disgusting practice by any dr ever especially over money. You can still aid patients while this is worked out. Doing declines this early (before September and even at all) shows how much she cares about patients and that is shown to be not at all.

Very friendly and knowledgeable staff. Dawn-Marie fitted me with custom orthotics and explained why I should wear them on a continual basis. i would definitely recommend her to anyone that may be having foot issues. Carol

Horrible service

Dr. Neufeld is great. I never wait long to see him, and never feel rushed if I have any questions. He orders my contacts for me right on his computer when I ask him at the end of my visit, it’s quick and painless. Staff is helpful and friendly.

Great place

Awesome place to get a really good pair of glasses and amazing customer service!

The staff here where extremely helpful Best selection I went to many stores And nobody had a selection of eyeglasses or sunglasses like mason opticans I will be back

Dr. Fernick has been my optomotrist for over 30 years. Eventhough I live in another city, I still come back to see him. The office is staffed with exceptional staff that are very helpful. My glasses were made by the time I left the office. Now that is fast service.l

The best

For over 20 years now I have gotten my glasses here and am so pleased. They are so helpful and my glasses go for years without needing adjustment. I highly recommend this family business.

Celeste was the most helpful associate at all 6 LensCrafters I called searching for a frame. At other stores I could tell I was a bother and they just kind of said whatever to get me off the phone. She addressed my concerns and helped me track down my frame. Go Celeste!

If you want the best pricing go there there willing make sure no one beats there prices