Car Dealership

I have never submitted an online review but I felt that I had to share my experience with Ash (sales) and the staff at Park Mazda in Sherwood Park Alberta. Due to a collision one of my vehicles was a total loss and I was now rushed to find a replacement a couple of weeks before Christmas. I was looking for a very specific premium used vehicle which had to have certain options. Frustrations with local dealers in Winnipeg led me to broaden my search. This led me to Ash and Park Mazda. Ash provided me with a Car proof, mechanical safety, original vehicle build sheet which detailed all of its options from the manufacturer along with over 60 photos. He answered all my questions. In communicating with Ash, he immediately gained my trust which is no easy feat. Ash gave me straight answers and got back to me in a very timely fashion with a straight answer when he needed to research it. From there Alyssa called me to arrange the financing and I was approved. Alyssa was aware that subject to financing, I would be booking flights ASAP. Alyssa expedited the process and I was able to book flights for my daughter and I to Edmonton that same evening. The next morning, we were greeted at the airport by Vanessa who drove 1/2 hr to come and get us. Vanessa was fun to chat with and made us feel very comfortable from the minute we jumped the vehicle. She safely shuttled us to Park Mazda where we met Ash and put a face to the name. We road tested the vehicle with Ash and it was exactly as described. Ash and the Manager Chris finalized the deal. Chris gave me a firm hand shake and looked me straight in the eye. To me that says a lot about a persons character. Randy the mechanic facilitated me taking a look under the vehicle. Randy was patient and was actively listening to my questions which he answered in terms I understood. Pat was a pleasure to talk to while he completed the finance and vehicle purchase documents. He treated us very well and we were done in no time. I have been driving for the last 26 years and have bought numerous vehicles. This was by far the best buying experience I have ever had ! Ash gained my trust to the point that I was willing to fly to Edmonton to buy this vehicle. Every staff member we dealt with was attentive, personable, honest and genuine. Keep up the good work Ash, you listened to me and understood how important it was for me to have all the answers prior to flying to Edmonton. I can’t say enough about everyone I’ve listed in this review and especially Ash. Thanks for making my buying experience a pleasure. I had asked a few vehicle questions of a local Winnipeg dealer prior to calling Ash. Ash guided me through the whole entire process, we flew to Edmonton and purchase the vehicle before the local dealer even got back to me about my inquiries. We had a great 15 hour drive back home. Ash followed up by calling me to confirm we made it home safe and sound. Ash, Vanessa, Alyssa, Chris, Pat and Randy I wish you all the best. Dealing with the public can’t always be easy but you guys sure impressed me with your professionalism and 5 star level of customer service. Park Mazda may be 15 hours away from my home but they have gained my trust and I will look to them for my future needs. Even after incurring the cost of flights and travel, I saved quite a bit on my purchase and got exactly what I was looking for ! Chris

Always have a great experience at southfort chev from buying the truck I wanted this summer to taking care of it with its oil changes. The staff is very accommodating answers questions and are extremely pleasant.

I've had great experiences the couple times I've had to bring my truck in for work. Staff are knowledgeable, friendly, and helpful. They even went waaaay out of their way for me driving me in their courtesy shuttle to Edmonton which I appreciate very much.

Service department is awesome!

So nice abd frendly both Fran and Chris did an amazing job getting me into a car I love even tho my credit sucked will be back in 1 year

Amazing deals, great prices!

Couldn't ask for a better experience from a dealer. Got an amazing deal on an all new 2019 Ram 1500. Danny and Justin helped me through the whole process and made sure I understood, and was happy with the entire purchase. Would easily recommend Londonderry Dodge, and Danny, to friends and family to help you find your next vehicle.

This shop is a great alternative to going to a dealership for a used car. The guys that run this aren't salesmen, they're car guys. They will give you the straight up on the car you're looking at so there are no surprises when you leave the lot. The cars on the lot look to be in great shape and they check them over really well. And, dare I say it, I think their prices are a bit better than the other guys. We bought a truck from here about 4 years ago and are still in awe of the great deal we got on a great vehicle.

Called about an ad on Kijiji. Sales lady was very rude on the phone. She said the SUV had a couple issues. So I asked what they were. Her reply was "I don't know, I'm not a mechanic". I asked for the business name; she asked if I could read English because it's in the ad. It's not. Don't bother!!!!

This guy treated me better than my own family would have. I'm pretty cheap when I make big purchases so I made sure he had the cheapest truck I could use for work in all of Edmonton then expanded my searches to all of Canada (his prices could not be beat), once I realized what I was looking at I scrambled down there and bought it before someone else realized it was the deal to be had. I jumped the gun on it and bought it before I had all my ducks lined up I still needed to reissue my licence so I asked him if he wouldn't mind storing it for me while I deal with everything. Not only did he comply he wouldn't let me stay in a hotel, he put me up at his place, he drove me all over Edmonton, called in personal favors to help me deal with having slightly under par ID faster than I could have on my own and did all this AFTER the truck was fully paid for. This man is incredible he bent over backwards till he was standing upright again and set a new president for going above and beyond. I would give 100 stars out of 5 but I don't want to break Google.

They staff was very friendly from beginning to end. Only down side was web site said they are open Sunday's but they are not.

I needed an oil change and usually book my service visit, but on this day I stopped in and they were more than accommodating. The service was also completed earlier than expected. It was a great experience and the service staff were super pleasant.

Back in June of 2018 my son passed his driver’s license. On our way back home, we stopped at the dealership, as the "GIANTS" were parked along the road. After a quick picture to send to mom saying, "LOOK AT MY NEW RIDE". Fast forward to November, I was in the market for a new truck I called in interest for a F-350. Matt Irvine was assigned as my sales advisor. He returned my call and we began discussing my requirements for a truck. Upon searching inventory online, I found the truck that my son and I had looked at in June. A CUSTOM-BUILT DREAM MACHINE for my wife. I told Matt the story and We arranged for a test drive. The next day the TEAM at SHERWOOD FORD made it all happen. FLAWLESSLY, NO HASSLE, at a price that still baffles me (ITHINK I STOLE IT). I will be recommending this dealership to all.

I was shopping around for a used car earlier this year and was getting sick and tired of going to various dealerships, and looking at multiple cars. I saw all the typical sales tactics and almost gave up. But then a friend recommended this place and it was a breath of fresh air. I did not feel pressured and the whole process went smooth. Seems like they genuinely care about getting you in the car that you want , and as well as offering the best prices around. Would highly reccomend to any family and friend who is looking for a quality car at a great price

Liza is so helpful with service for my VW Tiguan. Thank you very much.

I will definitely deal with xs credit again as they gave me the best interest rate out of 5 places that i applied. Fast and easy approval ,no hassel . I will recommend xs credit to family and friends. Thank you xs credit for making this a painless experience and helping to make buying a vehicle an enjoyable experience. I will be back !! And thanks again Jamie Harms at londonderry dodge for setting up the deal with xs credit and myself.