Car Dealership

Got 3 vehicles from them over the years. Always gave good prices and the vehicles have lasted us a long time. I would've given them 5 stars a year or so ago. However, last year, we were looking at a van. Their credit machine wasn't working but the guy assured us it would be by the next day or two. We put a $100 cash downpayment on it. We could only pay in full using a credit card so we waited for their machine to be fixed. We lived in Medicine Hat at the time and couldn't just make trips in whenever. We called in a couple days later as we had plans to go get the van in the next day or two. We spoke to the woman instead and were told the machine still was not working. I said we were assured it would be fixed and she said we shouldn't have been told that because she didn't think it would be fixed for a few more days. I asked for our $100 back and she refused saying it was non-refundable. Completely unprofessional. Had we been told the machine might not be fixed for a few days, we would've never put money down on it as we don't have time to make special trips to Coaldale especially since two of us need to go so one person can drive it back. And to not budge at all on the downpayment despite giving false assurances to your customers is wrong and I honestly felt betrayed. We won't ever be dealing with this place again. Untrustworthy and we are really disappointed in them.

Dealt with Dave here, he was great to deal with, provided information on the vehicle and was nice and easy to deal with, no high pressure sales tactics and worked up a great price for me. Their mechanic missed a small thing with the car, and to my pleasure Dave responded quickly and stood by their product and we came to a solution on it. That's rare because I already agreed to the purchase and we landed on an agreement, to me it shows great business practice and good character to know they will help you even after the sale. Can't say the same with other dealerships that I've dealt with. Highly recommend Continental and Dave!

I have been here on two occasions. Both times I received great service with an awesome deal on my truck!!

Just bought my first classic car from the little lot, what a beauty! I could not be happier. Big thank you to Jeff for all the help in picking the right car for me, had a nice chat too while looking at the cars, this place is awesome!

Great staff very friendly service. Felt at home

Jesse was very professional and knowledgeable. We came in thinking it was going to be a difficult process but Jesse's relaxed attitude put us at ease. He knew a lot about vehicles and he was honest and transparent, we felt like he actually cared. Being in a sales Rep role myself for work...I was very impressed.

Had new tires installed on my 2012 Impala. They were ordered in ahead of appointment and installed quickly. Excellent service. Cindy is an asset to Western Service Staff.

Great team at Coach. Very fair and easy to deal with. No games here.

If you want to buy a car or truck this is the place to go my son bought a truck here got the best deal out of all the dealerships in Edmonton they got lots of good deals going on right now even I like that place

Thank you Sophear and Ali for taking care of me so well during the purchase of my 2018 Nissan Altima! All questions were answered quickly! Have a great 2019!

Cale and Cody pulled a miracle and got me a better interest rate than any of the big box dealerships!!! Thanks guys!

Picked up a vehicle from this outlet and the guys there were super helpful. Zach and Malcolm made the process seem easy effortlessly weeding out any little pop ups encountered. Wish shopping was as easy everywhere you go. Keep it up guys. A good representation shown here.

I was sold an unsafe car with a transmission problem. that I took back to get fixed but was never fixed. This place is a joke. And I hope no one gets scammed the way I was!

I was shopping around for a pre owned car. Had been denied 2x by other dealerships because of my low credit score. And then i found these guys. Got in touch with Adrian and got me a newer model with lower milage and higher trim had my test drive, gave me updates everyday and options to speed up the application and courtney was awesome at her job she gave a very detailed explanation and got me approved. Very welcoming. Thank you!

Very professional and knowledgeable staff. Our sales consultant Josh Corbett made the whole process quick, and stress free. There was no pressure to up sell us and he focused on getting us exactly what we wanted.