Cleaning

Zero stars, but could only go as low as 1 star. A business owner who doesn't get the term "customer service". I brought in some curtains to get hemmed to another shop, unknowing that they outsource to Courtesy cleaners. I was called and informed that rather than cutting and hemming them shorter, my curtains we cut VERTICALLY?? The original shop was nice and apologized. They offered to reimburse if I buy another set of curtains. When the job was done, it was a very poor job, crooked and wrinkly. They recommended I go directly to Courtesy cleaners to discuss the problem, so I did. I am not sure what was up with this woman, as she was a grouch! I guess she wasn't paid yet by the other shop, however I HAD PAID THEM. She claimed it was very difficult to hem (they were simple ikea curtains)....but she was personally insulted that I pointed out the crookedness, that she started yelling and grabbed them from me and threw it in her bin. I told her to give them back to me, as they belonged to me. She refused, and continued to yell, while a customer came in. I was about to walk behind the desk to grab them, then she felt scared and gave it back to me. I just cannot wrap my head around business owners who behave like this. Your business is on the line and how you treat your customers is important. I am by no means picky, and am willing to work out difficult situations. I did follow up by bringing this to another seamstress to find out how difficult this job was. She said the work by Courtesy cleaners was no good and that it was not a complicated job!

they are professionals ...

Perfect every time.

Great service A+

Updated to add: I received another automated receipt charging us the amount we were discounted. We’ve now paid the full price for subpar work. I’ve changed my review to one star (originally two stars) to reflect this poor customer service. ————————————————— I’m very disappointed with this company. We booked a moving-out clean for our house. After the clean, I walked through the house to make sure it met the check list requirements for our move out inspection (which I discussed with the cleaner in addition to leaving the list out for him to review). I found numerous issues with items that weren’t cleaned thoroughly enough. I emailed the company the day after the cleaning and included pictures to show the items that were clearly not cleaned. I received no response except for an automated message the next day asking for a review of my experience. We’d received our inspection at that point and had money taken off our damage deposit as a result of the items the cleaner didn’t clean. I filled out the review with updated information about having lost money on our deposit and still have not received a response days later. In both of my communications, I included my contact information with a request for them to get in touch with me. Today, I received two auto messages confirming that payment has been processed. In reviewing the final receipt, we learned that we had received $30 off the final amount ($227) which was incommensurate with the amount we lost on the deposit. I’m very disappointed in the service we received and wouldn’t recommend them to anyone based on their poor customer service and communication. If they had contacted me to discuss these issues, I think we could have resolved them. But their lack of communication really soured our experience with them.

You CAN get your laundry done here, it just probably won't be pleasant. Change machine only accepts 1994 and older bills, lady working here super cranky about exchanging quarters for loonies despite her machine not working. Very dirty, nobody is cleaning top of machines. Even the customers here don't make eye contact and are miserable.

Perfect alteration every time! She'll tell you what she can do squarely and honestly and if buying a new one is more cost-efficient rather than repair. Very professional!

Sander and his team are amazing. They’ve helped us on a few jobs. Post construction and regular cleaning. I’d highly recommend them. Dave

Amala Pure Clean has been our cleaning service since the inception of our Airbnb and we consistently receive positive reviews from our guests on how "sparkling clean" the suite is. Angela has gone above and beyond to ensure we are well taken care of.

Beyond happy with the service, method and results. My carpets look new again! Thank-you!