Energy

Bought solar panels and paid off my loan with a home refinance. Panels stopped producing in April of 2022 and like other reviews on here, I had to call them to inform them that my system was not operating when I received high ⚡️bills. Yes, we were given the same BS about never having an electric bill just a connection charge with TEP. Also the same runaround about not having parts and don’t know when they will be in. Escalation team never calls you back and it’s the same old song and dance about why there is no accountability. Maybe it’s time for a class action lawsuit??

Many Thanks to Katharine and her staff!!! If You're Interested in Solar look no further. They have what few companies have a SERVICE dept. Highly Recommend They're top notch and very professional. Again Many Thanks!!

Choosing a solar installer is a big deal. I read all the reviews for Sierra Vista and Tucson companies, and decided to go with Net Zero. Chad Waites came and did a site evaluation and worked with me on the size of a roof mounted system. In every step of the process, there was a timely reply and a thorough, professional product. Estimates, permits, design, and finally installation and approval were all managed with excellence by the Net Zero team. (I know, I sound like a commercial; but I'm a fussy professional myself who advocates for excellence, and these folks nail every detail. Every person they had to work with, every office, every county official, all said that Net Zero is the best team they ever have the pleasure to work with. Therefore, they deserve the praise!) I heartily endorse this team and encourage you to work with them. Unlike other installers who will take many, many months to get your site running, Net Zero will delight you with their efficiency and timely delivery of every detail. You'll be up and running while the others are still getting permits!

My first solar company I dealt with ripped me off of $12K. When I signed up with Harmon I had many questions all through the process and checking and rechecking. They answered all my questions. The system had one glitch when one relay failed. Harmon fixed it immediately. Nice people. Honest. Reliable. They kept to schedules. After my first experience, I expected the worst. I ended up with the best.

I worked with Freedom Forever on a relatively complicated 18kw system that I fully expected would take a significant amount of time for many reasons. The truth is that any "upgraded" or large installation that involves batteries and ground mounted panels is going to take lots of time. Also, my property is very heavily treed so creativity in design was a must. While there were some stages of the build that were delayed due to Freedom Forever being very busy, most of the delays were due to back ordered Tesla components and necessary re-designs based on "on the ground" challenges that came up as well as a very significant utility infrastructure problem. In the end, however, I have to say that nearly everyone I worked with at Freedom Forever was very professional and competent. In fact, there were two or three people on the team that I would say are actually pretty impressive in terms of going above and beyond to fix challenges and problems. My project ended up many months delayed for the reasons I listed above, but TRUE TO THEIR WORD, they compensated me 100% for the delays. In other words, they made ALL of my monthly solar loan payments until the system was working. One Freedom Forever employee assigned to fixing issues post installation (his name is Casey) literally came to my property and camped out all day long monitoring and investigating a problem I had with my inverters turning off. Turns out he was able to identify the problem as voltage overload from my utility. I had to have my utility fix the problem, which was a little complicated, but once it was fixed I had a fully functional system that is exceeding my expectations in terms of production and storage. I think people find it easier to bash companies on these review sites, but in the end what matters most is not the problems that come up, but the reaction to the problems. We had lots of challenges, but the company never abandoned me and delivered a monster system that looks pretty damn amazing too if I do say so myself. Thanks to everyone at Freedom Forever for going above and beyond.

Third Update* One month and no response. Second update* two weeks and still no response. Update* I emailed Freedom Forever at the email given at the bottom from the "owner" and over a week later I have still not received a response. I think that says all you need to know about this company. Where does one start with reviewing a company that does not hold themselves accountable. I will just start at the beginning. I figured going solar to be a good thing. I was hoping to save some money on my power bill and help with the growing demand for power. Eight months after my solar panels where installed my inverter went out. Not a huge deal but I was never contacted about my inverter not working even though I was told I should have received an email letting me know. Never happened. Then I was told it would take at least a month to get a replacement, well okay. I thought this was kind of a good thing because I was having my house worked on for an addition and needed the panels on the roof removed for the build. My hope was that by the time the inverter came in my build would be completed and they would replace the inverter and put my panels back on the roof so my system would be in working order. NOPE! I guess the call I had made to make sure that was going to happen and was told it was going to happen was total bull. This company holds no accountability for the product they sell and in my opinion I could have done a lot better when it comes to solar companies. My advice, steer clear of this company. You should also know that if you are unhappy with your solar company and would like to get out from under it, that's not going to happen. No refunds, no accountability. I will make sure to tell everyone I possibly can to never use Freedom Forever.

This company has very competitive pricing and great customer service including tech support you won't get from other on-line sellers. All that and NO sales tax has made me a loyal customer.

Very pleased with Richard and his crew, they were very fast and efficient . They helped me out a great deal to get me back up and running on my solar system.

Excellent people, I went in for information. They answered my questions no worries, helpful suggestions. They were great , not only do they have new systems but also they had a selection of used panels as well . 👍🏻 thank you

Why do I like shopping at Walmart? 1) The layout is the same wherever I go and thus easy for me to find things 2) The cleanliness and friendliness 3) The ease of getting in and out despite the size 4) I use the self checkouts ALL the time! 5) The ease of Walmart Pay Walmart is my store of choice wherever I'm at in the nation. I know the products are well priced and I can get what I'm looking for easily. Keep expanding! 🙂

I have really enjoyed the hassle-free pool skimmer and not having to constantly go out and skim my pool with my net. So convenient! Any time that I've had any issues with the (2) units I've had over several years, the customer service has been superb! Most recently, Tina helped out and couldn't have been more communicative and helpful! Love these and the quality customer service that goes with them.

What an amazing company to work with! They have extensive knowledge of the industry and match their expertise with a customer service second to none. You'll be happy moving forward with Independent Solar and quickly realize that you made the right choice.

We are excited to have upgraded our properties with a Arizona Green Energy solar system.  Thank you Arizona Green Energy staff for your thorough and personalized approach to achieving our purpose!

I wanted to do a self install and Aaron was very helpful in building a system which would fit my trailer. Took me a little bit to figure out how and where everything would be installed but I managed to do it.

The Solar Exchange has performed 5 installations for me and maintained my systems in both Mesa and the White Mountains. They know the technology, they only sell/install quality equipment, and they are qualified to do both off-grid and grid-tied installations. I have interviewed many solar companies, and this is the only company I will use and recommend.

All Energy Solar did an excellent with our solar panels. From our first inquiry to project completion, they clearly communicated with us and made the process easy. I would highly recommend them.