Eyewear & Opticians

While I was hoping to support a neighborhood-run business, I was very disappointed by my visit to Rosedale Eyecare. I waited for an hour after my appointment time to be seen, and never saw an actual optometrist. The equipment was outdated and in disarray, and the staff was unprofessional, unorganized, and largely unhelpful with my questions. I made this appointment with the intention of receiving a prescription in order to purchase glasses and frames elsewhere. After contacting my insurance company, I learned that this eye care provider billed my insurance company for an exam, glasses, and frames, without my consent. I never picked out or purchases glasses/frames, nor did I specify that I would return to do so (as claimed by the office). This billing practice is not only manipulative and exploitative to patients, it is illegal. I sincerely hope that other patients do not encounter a similar experience. I would not recommend this establishment for eye care and I don't believe that this business should be in operation.

Great place to get name brand glasses at a great price.

Let’s get one thing straight. Shelly is completely off her rocker. But she seems to care about her job and gave me some good information about my glasses. Just be prepared for that.

Dr. Caplan was great! Best experience ever.

Great hearing service, highly recommend!

Great service even same day service if u go early enough!!!

I heard about y'all ✊😂

Great Service!!!

Bless y'all! The company in general just makes picking glasses fun and very affordable. As for this specific location, I am so pleased with all of my experiences. Each person is very kind. I picked a tortoise frame that I liked in store, but didn't like the pair I ended up receiving. I went back expecting to return for a refund or exchange for completely different pair (which is also very easy with their 30days hassle free policy). But they gave me ANOTHER option - they brought out different pairs of the tortoise frame I'd chosen and let me pick the pair that I loved and just switched the lenses out. So, so easy. I was so stressed about going back and returning etc etc but they made me feel comfortable with whatever I decided. Additionally, everyone there has great style and taste. So, I trust their opinions on frames...even ended up with an additional pair I wasn't expecting to like lol thanks so much!!

Have yet to find another caring team like this one. God sends each and every one!!!!!!!

I was very nervous visiting a new doctor. I didnt know what to expect. I was so relieved when i met Dr. Fransisco. He was very nice and knowledgeable. I just got my new prescription glasses yesterday and this is the clearest i can ever see! I am so happy, it looks like everything is in HD clarity now. I am still adjusting to the clarity. The only bad thing is that i had to book him 3 weeks out, very busy. The charge was 85 dollars for the consultation but it was worth it. He checked my eyes for any diseases that can affect me and we spoke about contacts and lasik.