Eyewear & Opticians

Incredible service, low cost, great owner and theme

This "business" is located in a residence whose yard and stairs were, on the day I ventured to try it, covered with children's toys, shoes, and sporting equipment. It appears, from the state of the yard, to be a home daycare, and at first I thought I had come to the wrong address. Only once I had climbed the front stairs (dodging two pairs of shoes and several plastic toys) did I see the small sticker on the mailbox indicating "Laserfix". Beside the mailbox were some plastic bags and a form to be completed and, presumably, dropped into the box along with my eyeglasses. Since I wanted to know whether this business would be able to repair the break in a plastic frame (which I had been told by three different optical dispensaries could not be repaired except by someone specialising in such work and equipped with the right tools), I wanted to ask and to determine whether there was any point to my dropping off my glasses. In addition, I did not have a pen with which to fill out the form, nor was there a suitable surface on which to write had I had anything to write with. I therefore rang the doorbell, and a young woman with a child on her hip and another clinging to her leg, as well as a telephone to her ear, looked at me through the screen door, which she did not open, and told me to fill in the form and put the glasses in the box. When I said I wanted to know first whether the repair was possible, and said that I would have to borrow a pen to fill in the form, she said, "Well, I'm not the owner of this business, and I don't have time to stand here being harassed at the door." She resumed her telephone conversation and turned away. I once again negotiated the toy-and-shoe-littered stairs and left. This "business" is NOT open 8:00-5:00 (or, it would appear, at all, at least in its Winnipeg location). Given the attitude of the person who answered the door, and her apparent lack of concern for anything resembling service to potential customers, I would recommend giving Laserfix a wide berth. If there were negative stars, I would award a few.

Awesome service.

My wife and I have been shopping at Dillons for 10+ years and wouldn't consider going anywhere else! Audrey and her team are the best of the best in the city!!

This is a great family owned store in the heart of St-Boniface. Service was professional and attentive and I couldn`t believe the variety of styles available! I`ve struggled to find glasses that look mediocre on me at much bigger stores due to a lack of variety in shape/size/color; so imagine how surprised I was to be in this relatively small store and be faced with no less than EIGHT different frame options that looked amazing on me! The owner Mr. Tran, really knew his products and helped me settle on a pair that I know I will be happy with for a very long time. :) Not to mention ALL of their frames were on a 50% discount. Which made it relatively affordable for me.

Always shop here never really let me down before well recommended!!

The best selection, good meat, clothing, produce (even ethnic stuff). President’s choice and no name brands have good quality.

Meilleur service à Laval, et leur service après-vente est hors pair!

The best in health care. Every detail of the visit both clinical and retail explained with no hard sell. Highly recommend.

I walked in wearing casual clothing fully intending to buy some high end sunglasses, and none of the staff acknowledged me even though the store was empty and I inquired about a pair of glasses and the employee barely listened to me. Customer service is awful! Only good thing is glasses they are very nice.

Best staff. Professional, knowledgeable, helpful. I've been getting contact lenses and glasses here for something like 10-15 years.

Amazing experience here. My 3 year old daughter got her first pair of glasses and Wes went above and beyond to help us.

Keira at the Vision Dept provided us with great customer service. She acknowledge that my daughter and I was waiting for assistance on other side of the counter, she came over and brought us over to her side. Keira was very patience as it was my daughter's first contact lens order, she let us know what to expect and that the prescription is saved in the system, all we have to do next time is to call in if we need to order more.

Made a google email account just so I could give this store a 5 star review. This is the only place I will go to get my frames AND sunglasses! Service is so incredible and friendly. They know what they are doing and will style you, telling which frame is right for you. Awesome store please go!!