Eyewear & Opticians

Suzana is the best person in customer service I have ever met! She is always SO kind and helpful and every time we go in she remembers us right away by name! I am so glad we found this glasses store! I will never go anywhere else!

Awesome staff! Shout-out to Michael! You're the best!❤- Jonalyn and fam

I went in to Akber Optical due to an eye infection and was given an appointment to see Dr. Kassam. He did a full eye exam and looked closely at my eye issue explaining it was not exactly an infection. He provided a natural remedy with an option for an antibiotic option. I chose the natural and he placed the script on my file in for the antibiotic in case it did not work and I could conveniently pick it up. The natural worked exactly as he explained. I was very impressed with Dr. Kassam and highly recommend him. The eye shop I have used before for glasses and repairs and it has a great selection with knowledgeable patient staff.

I was sent here by a different eyeglass store in Burlington. Anil was friendly, and was very willing to the repair service free of charge.

My only pair of glasses broke on Canada day, and leaving for vacation a couple of days later, it left me stressed out as to whether or not I'll be able to see while away. Nothing else was open!! I was happy I found this one. Lily was more than accomodating on the phone and in person to tell me what can be done. If I got a new pair of glasses, it would've taken a week longer because of the holidays and the higher prescription lenses I needed. Was there not more than 30mins and she found a quick solution for my broken glasses, I left with a new set of frames and a smile on my face because of the awesome staff.

Because I usually purchase cheap glasses, it was quite a step up in price. Aside from that, I was given lots of help choosing what looks good on my face that I ended up buying two pairs instead of one.

Laura the new store manager is the most kind and caring person. Thank you from the bottom of my heart for fixing my husbands glasses. You have no idea how much you helped our family.

Very friendly and knowledgeable staff and they were able to use my existing frames with my new lenses.

Very poor customer service received. They ordered glasses that I didn't request. I didn't request an order at all. The customer service provider placed the order on my credit card without my permission. No apologies were received by the property party.

Truly amazing!

Went and bought 2 pairs of glasses first pair came in and was the wrong prescription they said they other pair would be I shortly after over 2 weeks before I received my glasses .never buy from them again given the price I paid the service is horrible.

Very rude people working there. Extremely snobby and unpleasant. Not to mention their prices are extraordinarily inflated... drive 2 minutes in any direction and you'll find prices that are half of what they are charging for lenses. I honestly don't know who would be stupid enough to get their eyewear here.

Fantastic service and expertise. Highly recommend.

Really happy with the service. Spoke with Ashish, very nice person and very professional, he was very kind elaborating and answering my questions, he was attentive to details. All I wanted was to have my daughter glasses done as she had lost them, Ashish was not only able to help, he provide very professional advice, guidance and cut the lenses in front of me, I had used lenses for more than 25 years and I always have to wait ( I know there are different level of lenses and complexities) but I never seem them being done in front of you. Was the right price with outstanding service, you guys have a new customer.