Flooring

They really like to yell at you and then waste your time. Save your money and go somewhere else. I’m missing chunks of carpet and I got yelled at by them. Wow!! Just don’t do it!

Worst company ever. They are replacing the flooring in my apartment. They already broken two appointments. Been hours late. Just not shown up. And they lie to your face.

Hassle free. Installation was exactly as expected. Super nice and did a great job. Will use them again!

Butler Floors did an excellent and personalized service to install new vinyl plank floors in our condo in central Austin. We were out of town and had to coordinate via telephone and email which went smoothly at a good price, and the floors were perfectly installed in one day by a professional crew.

The overall installation of carpet in my apartment was done satisfactorily, but I would like to point out some mild damgae, and sloppy work. 1.The workers of Impact Floors damaged the weather stripping on the door. 2. Impact Floors removed the door jam, did not put it back, and now it is missing. 3. Impact Floors used my bath tub and left a mess. 4. They left caulk and other white materials on the floors leaving them dirty. 5.I do not know if it is standard to vacuum after an installion, but there are carpet fibers everywhere. 6. The workers of Impact Floors tracked cement or bonding material down the entire stairs and tracked the same material onto the new carpet. The pictures of the stairs and bath tub were taken today, 6 days after the job.

Customer service was horrible, no one wanted to help me. And when I got the attention of a lady she said she could not help, and I need to look for someone else because she was not on the clock. She did tell me she would look for someone but I waited for 10 minutes and no one came. I decided to leave and when I was at the door the same lady was there just talking to other employees. She never got the employee to help me. HORRIBLE CUSTOMER SERVICE.

Can't say enough good things about our experience here. We received several quotes from installers. Many were just ridiculously overpriced. Most were very high pressure sales people wanting us to sign that day. Rodney came, and he was amazing! Very helpful, knowledgeable, explained everything very clearly. Prices were the best we received. It didn't stop there. The crew that came was extremely professional. Very friendly. Did a phenomenal job. The install looks great, the work was very high quality. Would highly recommend these folks.

Atlas floors went above and beyond the other companies I had come out to estimate. There was a pattern of three colors we were interested in. Sandy Cheatham was proactive and went out of her way to choose the colors and even e-mailed sample colors to choose. The other companies flatly told me they did not have what I wanted and showed me their routine beige and spotted black & whites. Atlas was the last of 6 estimates, Sandy was right on time, showed us what we chose plus others, just in case. We looked over the room, got measurements and went over different styles, manufacturing, warranties etc. She gave us our quote and we went from there. She even called the warehouse to make sure it was available & the size we needed. It was and she put a hold on it in our name. On the scheduled day the crew arrived right on time and got our guest room done in under 45 mins! They took old out, swept and vacuumed. Everyone at Atlas, thank you! A fine job. My wife and I are most pleased!

I work here.

I was disappointed in the way I was treated. The flooring they installed came unglued in 6 months and they refused to go back and repair the floor. I will not be doing business with them again.

Awesome place. Great staff. Good hard working installers. Day or night they have been there to help me in a pinch.

My first time in the store was a great experience. I was welcome by 3 of your cashiers but one stand out more Jasmine was a great help she walked down every aisle with me she never complained when I kept changing my mind

Lots of options! Great price.

I started out with the idea of having carpet replacement since I had wood flooring in the entrance and was afraid that the wood wouldn't match if I put wood where the carpet was. Steven was professional and recommended to finish what was down and it would all look like it was installed when the home was built. The whole crew is professional and does amazing work. All projects have issues and Steven took care of them upfront and let me know when something went wrong and had the corrective action planned out. If you want carpet or wood floor you won't be disappointed.

We purchased $8000 of kitchenAid products in 2014. The refrigerator and cooktop glass required repairs in the first 4 months. Now the microwave circuit board is toast according to your repairman. We were shocked to find out there are no repair parts for the microwave. Whirlpool considers the microwave to be a throwaway after the one year warranty. Your website indicates you do not sell products that you can not service.Well if there are no parts how can that be true? I just bought a replacement microwave from your store and installed it myself. I was reluctant to do that but couldn't find one from another vendor that would fit into the existing built in opening. Now I am back to a poorly rated microwave after spending another $529. We always considered Rodenbaugh's a good place for appliances but want other people to be aware of our poor experiences. John Miller

This is a great resource for tile and stone. Helpful staff. All price points represented.

Very helpful and professional in appliance, cabinet and flooring

Employees were very helpful. Store was organized and easy to find things. Bathrooms are very clean.