Flooring

A great resource, friendly staff and a wide range of products.

Top quality materials and installers. After a couple of years they came back for free to tighten the carpet that had stretched a bit to make a few little ridges. Great work.

it was very good experiences.good customer service,friendly and helpful.specialy Ibrahim Fakih helpful and hard worker guy.

Great customer service and very professional! Balraj was more than available to help and answer questions and re-schedule installation to work our schedule. Honest and welcoming - will definitly recommend Moga Carpet!! Thank you!

I was in the market for installing new carpet in my house I did my research in terms of brands and different types of qualities of carpet. I was recommended to this place by my friend and my research and Gurpreet’s knowledge lined up pretty accurately. He gave me an aggressive price with exactly what I was looking for, installation went smooth, his men did have to come back a second time to complete the job but I was pleased in the end. I Reccomend Dealing with Gurpreet if your looking for quality carpet with very reasonabale price points and prompt service.

I highly recommend TORLYS if you're looking for quality flooring that won't break your budget. It has a collection so diverse and unique you can find whatever you need, from hardwood and laminate to leather and cork, and everything you need all at reasonable prices. The service provided by the staff is also impeccable. They are very knowledgeable and helpful when you're trying to decide which flooring would work best for you and your space. With TORLYS not only will your room looking amazing, but it will last for years!

Horrible horrible customer service. Was told 2 week delivery, then they postpone to 4 weeks for only partial of our order then another two weeks for the rest. Due to this delay, our contractor left to work on another job and everything pushed back. When we pick up remainder of our order, there were two boxes of different colour floors in the mix. They refuse to come pick them up and refused to give refund unless the boxes are back in the warehouse. It was their mistake why should we bring them back to the store for them. It has been over a month since the error, and still no resolution. And also how did she come up with calculation for wastage.... 7 extra boxes we can't get refund for... or 35% restocking fee. Update: 1. because of your delay in supplying the flooring, our contractor had to leave and come back and delaying the install. We picked up first batch on April 8, 2nd batch on April 20. We informed you of the wrong boxes on 23rd. And you said you would arrange for UPS to pickup. Because of this delay, our contractor just finished the flooring last week. 3. Withholding refund for wrong product issued is illegal, why should we drive your mistake back regardless of the compensation you offered. And you said you will arrange UPS to pickup, and we are still waiting. 4. You know we kept the boxes inside the house, because your drivers refused to deliver them into the HOUSE when our garage was packed with construction materials. 5. We appreciate your price on the product, however, that was offered before all the LACK of service you provided. Just because we received good price on the product, we deserve the poor service your provided? Having to go to your warehouse twice to pickup products that you don't have ready for us. Then give us wrong product, then refuse to refund until we return the product? You know we have no use for those 2 boxes and you said you will arrange UPS to pickup. We are still waiting. 6. The amount of time you spent replying to this review, you could've replied to our text or returned our calls.

Whenever we need hardwood we visit Kumar. He is so efficient and ready to help. He is the only guy we deal with. He delivers on his promises

When I walked into the store they were quite busy but One of the representitives greeted me and let me know they would help me out shortly. I browsed around and found some great selections of hardwoods, tiles and backsplash. I was having a little difficulty narrowing them down but luckily one of the representitives was helping me by this time. He was informative and very helpful. This definitely did make the process more smoothe. I would definitely reccomend this place to anyone who is looking for high quality home improvement supplies at a great price.

Best contractors only place in the GTA! Elvira is the best at customer care.

We used Carlisle Heart of Pine wide plank distressed with Tung Oil in our NC home 10 years ago. They still look great and we plan to use them again in a new home

Superb customer service, great price. Work was done as told. Courteous and polite workers who did my white floor looks awesome.I will use them again on my next project.

Hi Ali, first of all, I'm so sorry to say that this is the ever first time I've never seen such negative comments in the past ten years doing this business. Let me describe what happened on that day: It was a busy Monday as usual, once you and your friends stepped in, there were over ten people in the line at the front desk. So unfortunately neither me nor my colleague notice you and did not say any greetings to you. Our major business is wholesale, facing flooring stores, contractors, builders even real estate agents. We hardly do any advertising in this area, only 10% is retail customer, and most of whom were referred by their contractors, I guess that's the reason why you guys were here in our showroom, cause I saw one young contractor that I am familiar with. I was interrupted by a young lady saying" can you come for a second we've been waiting for so long"without looking at us When I was helping a contractor customer, who you mentioned as a "guy friend". I stand up immediately excused him and went straight to the lady in the showroom. She said there were two colors that she might want, and one of the colors is in our other location that I need to call and confirm the stock. I called Markham location and the receptionist said he's gonna call me back. The contractor said he had to rush and asked me to finish his order so he would be able to leave. Then I stayed in the front desk finished writing his order waiting for Markham's reply, only after 5 mins, the young lady stepped out from the showroom and taunted me "your customer service is AMAZING" and a guy showed us thumbs down. Another lady customer who was about to sign a contract agreement with us shaking her head and was shocked how young people have no patience at all nowadays. Everyone has a scale in their mind, mind your words young gentleman, sorry for my limited ability that I cannot please every single person like you. And again, please do not write this kind of review to mislead our potential customers.