Flooring

Really happy with our purchase from Amazon Hardwood. Judy was very friendly and helpful and our floors couldn't be more gorgeous!

They do not put a great deal of effort into fulfilling online orders. They act like they are doing you a favor and often do not ha eyhe orders together even after you get a text or an email saying your order is ready. The attitude is tough take.

I recently had a sheet vinyl floor installed by Payne's. I paid the extra $600 to have them do the tear out and prep work of the sub floor. My floor never squeaked a bit prior to the install, Bill Sr admits this is true. It squeaks like crazy now. I have been put off for quite some time now, listening to one excuse after another as well as ridiculous reasons why this is not their fault. I asked Bill Jr. to explain why my floor squeaks . He got frustrated, called me an a@#hole and said "see you in court". They refuse to tear it up and fix it. They offer no solutions and no compensation. To add insult to injury I damaged the flooring just by pushing my dishwasher into place. I will be filing with the BBB soon and spreading the word everywhere possible to not patronize this business.

Service was awful and made me feel like a criminal and wasted my time with their "hassle free price match" they looked for any excuse to deny my purchase that Canadian tire clearly had no problem assisting me with, and I heard 3 people in the 45mins I wasted at the service desk rant about how they will never shop there again because of the service they refused to provide. I have had countless unhelpful and absolute disregard for my business and will be canceling my commercial account with this establishment.

We recently had hardwood floors sanded and refinished by Dave and his crew. We are absolutely thrilled with the results; the floors look amazing!! We would highly recommend their services to anyone looking to have their floors refinished.

I needed a replacement cap for an echo weed-wacker, it was in stock and easy to find.

It's a nice big store it has everything that you could possibly need

The General has been my "go to" for contracting services since 2013. Dave and his team are nothing more then professional, consideration and courteous when completing a project. They are easy to work with and provide information along the entire project including options for renovations and areas where money can be saved. I will continue to use "The General" for further projects and highly recommend Dave and his team.

Bought about 400sq feet from them...stores a mess, the English is not to good, but the selection was above average and the price was insane...will be buying all my floors from there

Very helpful, friendly.

The product - laminate, carpet and ceramic tile - were all great and exactly as shown in the store. The quality of work was only moderate at best. Things like baseboards were just propped on but not nailed back on. The floor under the laminate wasn't (apparently) completely cleaned because there are waves and bumps in the laminate now - one high enough that the laminate is now cracking on the high spot. There's a little black hole in the laminate that looks like a punch or large nail was dropped - I was told it was a defect in the piece, but not only is it not a defect (you can feel the hole) but there was no offer to replace it. Bottoms of door frames were sawed off with dull blades which shredded the wood on some of them, and some were sawed too short, so there is slightly more than 1/4" of space between the bottom of the jamb and the floor. Grouting cement was not cleaned off the ceramic tiles. The salesperson came out and made excuses for several things, but I did have the installers return to fix some things and they walked into the house at the end of their workday in dirty boots and walked right over the new carpet they'd installed the week before. I should have pushed but at that point didn't want any more dealings with the company at all. No, I wouldn't - and haven't recommended them.

I'd be a very disappointed customer if the person sitting in front of my house was supposed to be at a job. Driver has been in his cab since 9:45 am, it is now 1:10 pm.