Furniture

Amazing service!

Good friendly service little expensive but good quality.

Expensive no price comparison

Love this place cant belive its closing .. You will gind great kitchen items here

Very helpful supportive staff & a huge selection of healthy fresh foods, great breads & bakery. Great personal care products available & huge selection of home & cooking products.

Me and my wife went to buy a gift for a baby shower and it was amazing. The prices were great and the clerk was very helpful when I could not find the right size. I recommend going here if you have young kids. Deserves 10 stars

Good service & I was able to purchase everything I needed

Graham is awesome to deal with and I would highly recommend!

Wonderful service! Bought a cool old spinning wheel lamp!

Great deals when you shop the sales. Frie dly staff. Waiting for a while but it was worth it

The absolute second I walked in to this place some dude was asking me who my cellular carrier was so he could try and get me to sign up for some junk tablet at $10/month. I left immediately and will never return.

Very good customer service. She said good money and smile at the end she said have a good day.

Simple straightforward, no problem.

I ordered the Grant sectional with customizations back in March. Modified the measurements, the legs and requested the cushions be removable. I was told this could all be completed no problem. I was show previous images of similar jobs but all info captured over an email string. The couch was supposed to be done in June, but with no communication and me following up it came a month later (apparently being held up in QC ironically). It arrives with legs that are too tall...the couch was clearly too high. My feet wouldn’t touch the floor and I’m 5’9”. In addition, the cushions were almost 2” too deep adding to the problem. They almost tried to charge me for replacement legs, but this couch was coming in at $4k and is supposed to be custom so I say no way. I also tell them that their piping work is horrible. Wavy and pulled and looks awful for a couch that is this expensive. They ask for measurements from me for the seat cushions, I send them and it takes them a month to get the replacements in. The chaise cushion is created in the wrong orientation so it’s useless. They’re apologetic but the incompetence is now very evident. A little over a month later they get the right cushion in. It fits well. So 7 months to get this finished to a state of 80% satisfaction. The couch is nice...generally built well. The back cushions aren’t what they show in pictures online. And one of the cushions has a “V” in it which I’ve raised several times but has been overlooked and never addressed. Piping on these cushions are hit and miss per my earlier note. The base cushion sides out with nothing designed to prevent it. So you’re always having to push the cushion back in place. Every single one of these issues could have been solved with more effective quality control and a well documented order process. At this price, you expect exceptional workmanship and service. Based on the number of errors with this order and their ability to deliver in a reasonably timely manner, it’s clear Kavuus has some considerable issues to work out to compete in this space. The customization process lacks clear documentation and their ability to manage customer expectations is poor. They do try to resolve issues/complaints when YOU call them and they’re apologetic, but at the end of it all, you want to feel like this was worth it. With all the issues I’ve had with this couch, I simply should have looked elsewhere, saw what I was buying and probably would have saved myself a few months and $1000.